Service Manager

Service Manager

Salvation Army Homes
Are you an enthusiastic, proactive, creative, and empathetic individual with a passion for inspiring others? Are you a positive, people-focused team player who thrives on achieving the best outcomes for people experiencing homelessness while supporting them to develop their strengths and talents?
If this sounds like you, Salvation Army Homes has an exciting opportunity for a Service Manager at Surrey Women’s Service, providing high‑quality assistance to a supported housing service for single women aged 18 and over, as well as a domestic abuse refuge.

This is a unique opportunity for a Service Manager to work using advantaged thinking approaches, ensuring the service meets all organisational and commissioned contract requirements.
As Service Manager, you will play a key role in Salvation Army Homes, leading the team at Surrey Women’s Service and putting residents at the heart of our vision.

You will create an environment that delivers comprehensive, high-quality housing services and support.
You will also nurture and develop your team, helping them assess needs, build trust, and unlock the potential of residents, transforming their lives in the process.
We will be interviewing candidates throughout the time the advert is live, so early applications are encouraged.
Please Note: This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).  

About The Candidate
You will be passionate about people and thrive in a fast-paced environment where two days are never the same! You will have experience of engaging others with energy and passion, and will have an unshakeably positive, can-do attitude with a high level of resilience.
A confident and capable communicator, you will demonstrate an understanding of and the ability to use a range of methods to achieve positive results.

You will have plenty of examples of times you've inspired or engaged people and enhanced learning through thoughtful reflective practices and taking positive risks.
You will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours to create a culture where people utilise an asset-based approach to empowering people to develop their skills, strengths and talents.
With a good knowledge or experience of working with homeless people and / or supporting vulnerable people, you will have a good idea of the wider community resources and organisations available to support our residents.
We really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package.

This includes:

• 26 days annual leave plus bank holidays, increasing to 31 days
• Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)
• Matched pension scheme up to 6% (with salary sacrifice option)
• Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay
• Occupational sick pay
• Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support
• Paid volunteering days
• Cycle to Work Scheme
• Discounted private medical insurance
• Support to learn, broaden your skills and develop your career
• A fun and inclusive work culture where individual differences are valued and championed

About The Company
A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.
Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.

In order to succeed, however, we need the right people in place.

Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement.

services to our residents.

That’s where you come in.
As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. 
We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Therefore, if you are interested, please submit your application as early as possible.