A fantastic opportunity for a customer-focused Customer Service Advisor with excellent communication skills, computer literacy, Excel knowledge and a passion for delivering exceptional support.
If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Agent, Customer Support Advisor, Customer Care Advisor, Contact Centre Agent, Customer Service Representative, Client Services Advisor
SALARY: £26,624 per annum (£12.80 per Hour) + Benefits
LOCATION: Scarborough, North Yorkshire (Close to A64, Seamer Train Station and Free Parking Onsite)
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 40 Hours per Week
JOB OVERVIEW
We have a fantastic new job opportunity for a Customer Service Advisor to join a busy customer service and returns team within an established online retail environment.
As a Customer Service Advisor you will handle calls and enquiries, provide excellent customer support, process orders and payments, and help customers with returns, exchanges, delivery updates and product sizing information.
The role requires strong communication skills, attention to detail, computer literacy and the ability to multi-task while maintaining a professional telephone manner.
This Customer Service Advisor role is ideal for someone who enjoys working as part of a team, can work independently when required and takes pride in achieving the best outcome for customers.
APPLY TODAY
Ready to make your next career move? Apply Now for our Recruitment Team to review.
DUTIES
Customer Enquiries: Respond to all calls and enquiries in line with department standards and expectations
Customer Support: Provide exceptional support to achieve the best outcome for customers using internal bespoke systems
Order Processing: Create customer orders and process payments accurately
Returns And Exchanges: Work through customer returns and exchanges in a timely and professional manner
Parcel Tracking: Track parcels and liaise with couriers to follow up on delivery progress
Product Information: Accurately measure garments to provide sizing information to customers
Customer Experience: Maintain a high standard of in-house service across various customer service functions
Team Support: Work effectively as part of the team while also managing tasks independently
CANDIDATE REQUIREMENTS
Customer Service Focus: Passionate about delivering exceptional customer service
Attention to Detail: Able to demonstrate a high level of detail consciousness
Communication Skills: Excellent telephone manner with confident and professional engagement
Customer Needs: Able to successfully meet the needs of customers
Multi-Tasking: Able to manage multiple tasks efficiently during busy periods
Teamwork: Able to work as part of a team and independently
Computer Literacy: Confident using computers with proficiency in Excel
Flexibility: Able to work on a rota basis with some flexibility
BENEFITS
Free onsite parking
Staff discount
Store discount
Casual dress code
28 days holiday, including bank holidays
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P14789
Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Scarborough, North Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
awd online |
AWD-IN-SPJ
- £12.2 - £13.3 per hourEstimated...We’re looking for friendly, customer-focused people to join our Online team, where you’ll be picking and packing customer orders ready... ...other parts of the store, including Replenishment and Customer Service, depending on what’s needed that day. More about our perks...Suggested16 hoursFlexible hoursShift work
- £12.2 - £13.5 per hourEstimated...or meat on Market Street, you’ll play a big part in making our customers’ experience special every day. You’ll work in a fast-paced, structured... ...areas of the store too, such as Replenishment and Customer Service, so flexibility and teamwork are essential. More About Our...SuggestedFlexible hoursShift work
- £12.2 - £13.5 per hourEstimated...that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it. Shifts can start from... ...parts of the store, like our famous Market Street or Customer Service teams, so this is a great role for a team player who is ready to...SuggestedFlexible hoursShift work
£23k - £25.5k per annum
School Receptionist | Scarborough, North Yorkshire Be the heart of our school office on the Yorkshire coast. A welcoming and modern secondary school in Scarborough is looking for an Office Receptionist to join them as soon as possible. This role is perfect for a professional...SuggestedPermanentTerm-timeOn-siteImmediate startMonday to Friday- ...About the role We’re looking for Team Members to join us! As a Team Member, you’ll provide fast and friendly service to our customers, make sure the shop is clean and tidy, and prepare our much-loved products. We serve our customers across a number of different channels...SuggestedWeekly payTemporaryRemoteShift work
£13.1 per hour
...turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security... ...make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the...Monday to Friday£10.91 per hour
...you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand. WHAT WILL YOU BE RESPONSIBLE FOR? Act as an ambassador for Ryman and the...ApprenticeshipOn-siteRyman
Scarborough, North Yorkshire18 days ago£12.71 per hour
...opening for a weekend team member in our Whitby store. The role will include but is not exhaustive, restocking, merchandising and customer service, cash handling. The position offered is: 14 hours Weekends Only (may suit college students) Our goal is to provide high...Hourly payPermanentPart-timeWeekend work£12.75 per hour
...everyone who comes to the café. With your love of working with people, your ‘can-do’ attitude and your desire to provide an outstanding service, you’ll be making sure everyone has an enjoyable time. This is a lively business that’s constantly on the go, so teamwork and...Hourly payFixed-term contractZero hours contractFlexible hoursShift workAfternoon shift£26.62k per annum
...Job Description Customer Service Advisor A fantastic opportunity for a customer-focused Customer Service Advisor with excellent communication skills, computer literacy, Excel knowledge and a passion for delivering exceptional support. If you’ve also worked in the following...Hourly pay40 hours/weekPermanentFull-timeCasual workRotating shifts£13.09 per hour
...and by joining the Retail Team as a Travel Advisor in our Scarborough store, we’ll support... ...and additional products. You’ll put all customers at the heart of our business by creating... ...dedication to delivering exceptional customer service and flexibility for our customers, you’ll...Hourly payPermanentPart-timeShift workAfternoon shift£12.71 per hour
...required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including: Providing great customer service to all our customers, members and guests. Working on reception, offering insights about the hostel and the local area....Hourly paySeasonalFlexible hoursShift workNight shiftWeekend workAfternoon shift£8.28 - £12.71 per hour
...09:00 - 13:30 Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest...Long-term contractPart-timeApprenticeshipSkilled worker visaMonday to ThursdayFlexible hoursShift workWeekend work£18k per annum
...transcribe complex digital dictation and provide daily administration service support within Rheumatology. The post holder will provide a... .../administrative experience, preferably in a healthcare or customer based setting. We look forward to receiving your application!...Relocation packageRelocation£12.71 per hour
...6 hours over 4 days to include weekends on a rota basis and may include some early mornings Our goal is to provide high class customer service and to increase the company’s growth and revenue through sales maximisation Responsibilities: - Ensure high levels of customer...Hourly pay16 hoursPart-timeRotating shiftsEarly shift£11.6 per hour
...challenging role of Retail Assistant Your role is to ensure that you deliver great standards and a store to be proud of so that our customers have the best experience possible when shopping with us. We expect a lot from our colleagues, and you’ll get a lot back in return...Part-timeShift work£12.71 per hour
We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service...Hourly payPermanentFull-timeRemoteFlexible hours£13.05 per hour
...team discussions around incident analysis and strategies. Work positively with other agencies, parents, Support Workers, and other services to ensure a quality provision of care for individuals. Maintain appropriate records relating to good practice, health, safety and...Hourly payPermanentPart-timeWeekend work- £14.5 - £16.7 per hourEstimatedLocation: Whitby Area Hours: Full and Part-time roles available Contact us to find out more at There has never been a better time to consider a career in care. Working in adult social care, you will make a real difference to people's lives every day. The Adult...Full-timePart-timeFlexible hours
- Staffscanner is a modern care platform connecting experienced care professionals with local shifts that fit around your lifestyle. Choose when and where you work — and manage everything through our easy-to-use app. Why work with Staffscanner? Fast pay – money in your ...Part-timeFlexible hoursShift workDay shift
- £12.2 - £13.6 per hourEstimatedTesco UK • Filey Superstore • Temporary • Working hours Various shift patterns • Apply by 17-Jun-2026TemporarySeasonalShift workNight shift
£13 - £15 per hour
...Justintime Healthcare is a trusted provider of domiciliary care services for service users, as well as day centre, supported living, and... ...contractor under an umbrella company. Must have experience in customer service. Benefits and rewards Monthly pay with an...Hourly payWeekly payFull-timeFlexible hoursShift workNight shift£13.5 - £14 per hour
Company: MOXIE PEOPLE Job Type: Hourly Salary: £13.50 - £14.00 per hourHourly pay£12.71 - £15 per hour
...finish, or longer days. Company Description Home Instead is the world’s leading provider of non-medical care and companionship services for people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality...Hourly payRelief staff£20k - £30k per annum
Location: Sunningdale, Scarborough Salary: £12.71 per hour Contract Type: Permanent Hours/working pattern: Various Sunningdale are looking for a Support Worker to join their family run business! Sunningdale is a private family-run business, who support vulnerable...Hourly payPermanentFull-timePart-timeRelief staffFlexible hoursShift work£20k - £30k per annum
Location: Scarborough, Stay Independent at Home Salary: £13.25 per hour (weekdays) to £15.00 per hour (weekends) Contract Type: Permanent Hours/working pattern: Various We are recruiting for committed Care Workers to join the enthusiastic and friendly team...Hourly payPermanentFlexible hoursShift workWeekend workWeekday work£28.87k per annum
...with daily living activities, learn essential care skills, and contribute to creating a positive and inclusive atmosphere within our service whilst gaining a recognised qualification in health and social care. Wage £28,872.48 a year Training...Hourly payApprenticeshipAfternoon shift£16.23k - £21.64k per annum
...committed to improving outcomes for young carers and making sure they do not face their caring role alone. You will be joining a supportive service that values collaboration, creativity and compassionate practice, while giving you the opportunity to shape meaningful support for...Part-timeFixed-term contractHybrid workingOn-siteProbationary period£13.25 per hour
We are looking for 1or 2 Flexible Family Support Assistants to work up to 17 hours per week between them on a Monday am: 3hrs Tuesday pm: 3hrs over school pick up time Wednesday pm: 3hrs over school pick up Friday am: 3hrs Saturday or Sunday: 5hrs (Some flexibility...Hourly payPart-timeFlexible hoursWeekend workWeekday work£13.29 per hour
Job Description : Care Assistant (BANK) Location : Maple Court, 182 Barrowcliff Road, Scarborough Job Type : BANK Salary : £13.29 Sponsorship: Not currently available Join Highgate Care - Where Kindness Is Key At Highgate Care, kindness isn’t just something...Weekend workAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Advisor. Be the first to apply!
- customer service professional Scarborough, North Yorkshire
- client services Scarborough, North Yorkshire
- customer care operative Scarborough, North Yorkshire
- sales and customer support Scarborough, North Yorkshire
- full time customer service Scarborough, North Yorkshire
- part time customer service work from home Scarborough, North Yorkshire
- customer support Scarborough, North Yorkshire
- customer care Scarborough, North Yorkshire
- retail customer service Scarborough, North Yorkshire
- customer service retail sales assistant Scarborough, North Yorkshire