Holiday Inn - Maintenance Technician with Admin Duties

About us

Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.

What is the job?

You will tasked with keeping the hotel in a safe and well maintained condition as expected by our guests and brand.

The role includes completing maintenance tasks and repairs which are scheduled or required each day, carrying out safety checks and completing records, scheduling service visits by external maintenance contractors and organising minor repairs by external contractors. You will report to the General Manager of the hotel.

Hours

40 hours

What we offer

· Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends

· Health Care Cash Plan

· Diamond membership of Kingsbridge Hospital Group

· Enhanced Pension Scheme

· Enhanced Maternity Pay

· Enhanced Paternity Pay

· Cycle to work

· Recruit a friend scheme

· Employee Appreciation and Social Events

· Employee of the Month Award

· £20 for completion of FLOW training

· Increased Annual leave with service

· Discount at Bodyscape – Employee rate and family and friend rate

· Cyrospa discount rate at Bodyscape

· Communication and advice on Health and Wellbeing

· Andras Academy – Training and Development Programs and progression opportunities within the Andras Hotels Group

· Work for globally renowned Hotel Brands

· Reward Club Incentive Scheme

· Hotel Incentive scheme

· Employee Assistance Programme (EAP) & Wellbeing App

· Perks & Discounts – access to perks and discounts on travels, shopping and much more

About The Role

Your day to day

• Achieve individual and departmental targets and objectives.
• Maintaining a safe environment for hotel guests and team members by completing safety checks and updating and maintaining health & safety records.
• Completing maintenance tasks and repairs which are scheduled or required each day, such as painting, changing light bulbs, tightening or replacing fixtures and fittings, replacing or repairing broken furniture/equipment, and carrying out basic plumbing and electrical repairs where qualified and safe to do so.
• Completing preventative maintenance checks and tasks and maintain records.
• Ensure scheduled service visits by external contractors are completed, maintain records and follow-up on remediation works that may be required.
• Organise minor repairs where required by external contractors, including obtaining quotes, issuing purchase orders, and ensuring satisfactory completion of the work.
• Have an understanding of the hotel’s plant and equipment and safety systems, including how to interpret readings from meters & gauges. Read and understand health and safety manuals. Reporting issues with systems and equipment.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Keep maintenance tools in good condition
• Keep work areas clean and tidy
• Assist housekeeping with scheduled tasks.
• Any other tasks as requested by management.

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in the Holiday Inn.

The Holiday Inn IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

Required Criteria

• Experience in carrying out basic maintenance tasks
• Experience of using computer to check emails, send reports
• Good understanding of English, both written and oral
• Ability to multi-task in a busy environment whilst adhering to Standard Operating Procedures
• Ability to work within a Team and also independently
• High standards of Attention to Detail
• Ability to communicate and follow instruction

Desired Criteria

• Experience in a maintenance role in a hotel or customer facing environment

Skills Needed

About The Company

Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.

We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City.

Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.

Company Culture

Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.

We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.

We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.

Company Benefits

What we offer

Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Wellbeing Scheme, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme

Salary

£14.49 per hour