Exceptional Hospitality Starts with You Smart uniform provided
Free and healthy meals when on duty
Grow your Career
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( )
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Free Parking
Free Golf Club
Free Health Club Membership for you and 1 family member
Modern and inclusive
Team Member’s areas
Free and healthy meals when on duty
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( )
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Free Health Club Membership for you and 1 family member
Modern and inclusive
Team Member’s areas
Here's what you'll do during a typical day:
- Supporting both the Front Office and Food & Beverage team when the business requires, you will be fully trained in both departments.
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, luggage assistance and providing welcome materials
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest enquiries
- Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
- Work in all areas of Food and Beverage including Restaurant & Bar: take and deliver customer orders, consistently demonstrating high levels of customer service; up-sell with latest departmental incentives; ensure cleanliness of work areas; comply with local licensing laws
- Strive to achieve departmental targets
- Comply with hotel security, fire regulations and all health and safety legislation
- Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications
What are we looking for?
- Previous experience in a customer-focused industry
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Calm, efficient, and organized with great attention to detail
- Ability to multi-task while maintaining a positive attitude when working with a Guest
- Professional manner with an emphasis on hospitality and guest service
- Ability to work on your own and as part of a team
- Competent level of IT proficiency
- Previous experience in payment handling
- Front Office/Concierge/Restaurant experience in the hotel, leisure, and/or entertainment sectors
- Conflict resolution experience
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Vacancy posted 15 days ago
Similar jobs that could be interesting for youBased on the Guest Service Agent - Food and Beverage - Full Time in Tewkesbury, Gloucestershire vacancy
£12.71 per hour
...availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make... ...what you’ll do every time you come to work! As a Casual Guest Service Agent , you’re not just ensuring a seamless check-in and...Full-timeHourly payExtra incomeCasual workShift work£12.8 per hour
...Platform – savings across retail, food, home, electronics and more. 30%... ...Whether you’re experienced in customer service or completely new to hospitality, we provide full training to help you succeed. You... .... You’ll enjoy: Free beverage on every shift 24/7 Virtual GP...Full-timeFoodHourly payFlexible hoursShift workAfternoon shiftEarly shift£12.76 per hour
...include: Preparing delicious, high-quality food that delights our clients and customers... ...for delivering exceptional customer service Excel as a supportive and collaborative... ...under pressure Demonstrate impeccable time management and reliability Prioritise safety...Full-timeFoodShift work£13.55 per hour
...Platform – savings across retail, food, home, electronics and more. 30%... ...delivering outstanding customer service. Working alongside the Store Manager, you’ll prepare beverages, maintain excellent store... ...customers and colleagues enjoy spending time. Lead by example every day by...Full-timeFoodHourly payFlexible hoursShift workDay shiftAfternoon shiftEarly shift- £33k - £44k per annumEstimated...you're a Head Chef who loves a busy kitchen, takes pride in great food and knows how to bring a team together , we’ve got an... ...front , setting the standard for food quality, presentation and service. Build, coach and develop a strong kitchen team. Bring energy...Full-timeFood
- £26k - £33k per annumEstimated...Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program... ...Parking Accommodation available with all bills included Guest Experience Day as part of your induction Modern and...Full-timeFoodApprenticeshipNight shift
£12.84 per hour
...'9 - 2.30' rounds mainly support our customers who do not require full-time care, but rather those who might need one or two visits a week to help with personal care, household chores, or their weekly food shop. The role is varied, and you will visit a range of people who...Full-timeFoodHourly payMonday to FridaySchool hoursFlexible hoursShift workWeekend workAfternoon shiftEarly shift- £25k - £32k per annumEstimated...going on . From live sport and family occasions to great-value food, drinks and a fantastic beer garden, this is a busy pub at the heart... ...Lead from the front , setting the standard for great customer service and a positive team culture. Support the General Manager with...Full-timeFoodShift work
- £48k - £63k per annumEstimated...performing depot, ensuring exceptional service for our customers every day. As Depot Manager, you'll take full ownership of depot performance... ...actions are completed in a timely manner People Leadership *... ...is one of the leading UK fresh food distributors using the finest...Full-timeFoodShift work1 day/week
- ...training pathways to ensure training happens on time Lead by example and be hands-on when... ...feedback and praises AMAZING SERVICE Lead the Speed of Service principles... ...prepared promptly and accurately DELICIOUS FOOD AND DRINK To ensure the team...FoodImmediate startShift workRotating shifts
£35k - £37k per annum
...Contract: Permanent Job Overview Our client, a well-established food manufacturing business, is seeking a knowledgeable and confident... ...laboratory equipment is maintained, calibrated, validated and serviced according to schedule Manage the installation, verification...Food40 hours/weekPermanentProbationary periodMonday to Friday£31k - £32k per annum
Company: GATEWAY HOSPITALITY RECRUITMENT Job Type: Permanent Salary: £31000 - £32000 / annuallyPermanent£14.61 per hour
...working 5 shifts across Monday to Sunday Start Times: Vary depending on shift pattern, from 05:00... ...team and build a long-term career within the food manufacturing industry.The successful candidate will receive full training, industry-recognised qualifications, and...FoodHourly payLong-term contractTraineeshipFlexible hoursShift work£19.6 per hour
...automated or high-speed machinery Experience within an FMCG, food production or manufacturing environment Mechanical maintenance... ...opportunities for progression ~30 days’ holiday, increasing with length of service ~ Refer-a-friend scheme offering rewards of up to £500 ~ Cycle...FoodHourly payPermanentMonday to Friday- £22k - £27k per annumEstimated...Impact Food Group (IFG) is one of England’s fastest-growing school food providers, serving... ...people who are passionate about great service, fantastic food, and making a positive impact... ...Working Weeks: 37 weeks per year (term time only) Pay Details: £13, 027.75 per Annum...FoodTerm-timeMonday to FridayShift workWeekend workAfternoon shift
£12.48k per annum
...will work with our senior chefs to prepare food and ensure the kitchen is run to our... ...AR Training Apprenticeships include time away from working for specialist training.... ...customers. Work as part of a team to support service delivery. Follow specifications to...FoodApprenticeshipAfternoon shift£22.26 per hour
...: £22.26 per hour, plus overtime at 1.25 times the hourly rate for hours worked above 40... ...Desirable Previous experience within food, beverage, dairy or high-volume manufacturing Experience... ...days’ holiday, increasing with length of service ~ Company pension scheme ~ Health and...FoodHourly pay40 hours/weekPermanentApprenticeshipMonday to FridayFlexible hoursShift workRotating shifts- £26k - £33k per annumEstimated...Extra holiday accrual in line with length of service (LOS) An additional personal day each... ...development is encouraged, and your future is full of possibility. Click Apply Now and... ...these updates, you can opt out at any time by adjusting your preferences in your personal...Full-time40 hours/week
£60k per annum
...Tewkesbury , Salary: £60,000 per annum + Benefits, Job Type: Full-time, Permanent, Working Hours: 40-45 hours per week, Monday to... ...compliance programmes and contractor relationships. Oversee building services, utilities, energy monitoring and sustainability initiatives....Full-time40 hours/weekPermanentMonday to Friday£29k per annum
...Tewkesbury for a permanent Drill Shop Factory Operative . This is an excellent opportunity to join a growing manufacturer where full training is provided . No previous drilling or machine-setting experience is required. The company is looking for reliable, hardworking...Full-timeHourly pay40 hours/weekLong-term contractPermanentMonday to FridayFlexible hoursShift workRotating shiftsAfternoon shift- ...We are a dynamic and fast-paced IT services company specialising in supporting high-profile... ...in a role that's varied, collaborative and full of opportunities to learn, this could be the... ...of the above qualifications, at the time of your application you must be able to provide...Full-time40 hours/weekPermanentSeasonalOn-siteMonday to FridayFlexible hours
£12.75 per hour
...Being a Customer Service Assistant with OurCoop is more than operating... ...welcoming and presentable at all times Who are we looking for?... ...0% off Childcare, 20% off your Food Shop and 15% off your next Holiday... ...and mental health support • Full Training and Accredited...FoodPermanentShift workAfternoon shift£13.69 per hour
...drivers. If you have a passion for community service and love being on the move, this is the... ...We’re Looking For · Driving Licence : Full, manual UK driving licence with no more... ...election materials and certain items (such as food products or alcohol) in line with Royal...FoodPermanentTemporaryOn-siteFlexible hoursShift workNight shiftDay shiftAfternoon shift£14 - £20 per hour
...whether they order in store or order their food online. While no two shifts will be the... ...our displays are fully stocked at all times, with plenty of choice available for our customers... ...providing Remote GP and Physiotherapy services Holiday entitlement that grows as your...FoodWeekly payPermanentRemoteShift work£12.75 per hour
...pride ourselves on our exceptional customer service, taking the time to truly understand our customers needs... ...up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday • 3... ...and mental health support • Full Training and Accredited Development Plans...FoodPermanentOn-site- ...leave aligned with the BMA contract ~15 minute appointments, admin time, and strong central admin support Why Join Us? Award... ...Council (GMC) GP Register. MRCGP CCT Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders...Long-term contractPart-timeTraineeship
£13.17 per hour
...Minimum 37.5 hours per week, 5 days over 7 (shift rota) Weekday start times: 04:00, 05:00, 06:00, 07:00, 08:00, 09:00 Saturday start times:... ...a clean, organised and safe working environment. Follow all food hygiene, health and safety procedures and report incidents...FoodHourly payFlexible hoursShift workRotating shiftsDay shiftWeekday work- ...to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed. As a Service Colleague , you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you...PermanentPart-timeFlexible hoursShift workWeekend workAfternoon shift
£28.4k per annum
...Tewkesbury Hours: Monday to Friday, 40 hours per week (Flexible start time between 07:30–08:30. There is a requirement to support inductions... ...to this vacancy. We pride ourselves on delivering excellent service to both clients and candidates across the Commercial, Industrial,...40 hours/weekLong-term contractOn-siteProbationary periodMonday to FridayFlexible hours£29k per annum
...they do. Job DescriptionWorking within the Final Inspection department, you will play a key role in ensuring products are delivered on time, to specification and to the highest possible quality standards. You will work closely with both Quality Assurance and Production teams...Hourly pay40 hours/weekLong-term contractPermanentMonday to FridayShift workRotating shiftsAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent - Food and Beverage - Full Time. Be the first to apply!
Related searches
- food beverage Tewkesbury, Gloucestershire
- food restaurant Tewkesbury, Gloucestershire
- food warehouse Tewkesbury, Gloucestershire
- fresh food Tewkesbury, Gloucestershire
- food Tewkesbury, Gloucestershire
- hotel food server Tewkesbury, Gloucestershire
- food hygiene Tewkesbury, Gloucestershire
- street food Tewkesbury, Gloucestershire
- food microbiology Tewkesbury, Gloucestershire
- part time food restaurant Tewkesbury, Gloucestershire