Level 2 Pharmacy Services Assistant Apprentice

Summary

Fantastic opportunity to gain training and employment as a Pharmacy Services Assistant Apprentice at Rising Brook Pharmacy. If you have a genuine interest in pharmacy and are looking for an entry route into this profession.

Wage

£14,144 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

Pharmacy services assistant (level 2)

Hours

Specific days and shifts are to be confirmed upon interview with the pharmacy.

34 hours a week

Start date

Tuesday 29 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The role will have various duties including, but not limited to:

• Servicing customers - selling over the counter medicines
• Taking and handing out prescriptions, dispensing prescriptions
• Promoting services
• Cash handling
• Ensuring tidiness of branch
• Using a dispensary computer system to generate stock orders and labels
• Receiving, loading, and unloading incoming goods from wholesalers, manufacturers and elsewhere

Where you'll work

Rising Brook Pharmacy
Rising Brook Health Centre Merrey Road
Stafford
ST17 9LY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WALSALL COLLEGE

Training course

Pharmacy services assistant (level 2)

What you'll learn

Course contents

• receive and log prescriptions
• assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
• work according to legislative requirements, and organisational policies
• order, receive, maintain and issue pharmaceutical stock
• provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
• work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
• act in accordance with systems and organisational governance
• recognise and act within the pharmacy regulatory, legal and ethical standards
• support the team in the development of others
• maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
• communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
• handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
• use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
• demonstrate person centred care and support within a pharmacy setting
• make pharmacy patients and patient safety your first concern
• use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
• maintain the interests of patients and the health of the public
• promote and advocate equality, diversity and inclusion
• promote healthy lifestyles to customers
• work safely within the parameters of your role using Standard Operating Procedures
• apply policies which relate to health and safety at work
• act appropriately in situations to prevent harm to yourself and others

Training schedule

Level 2 Pharmacy Services Assistant Apprenticeship Standard:

• Weekly release at our Walsall Campus - 1-day per week (term time only)
• Full-time apprentices will typically spend 15-months on-programme (before the gateway) working towards the occupational standard, with off-the-job training
• The purpose of the end point assessment (EPA) is to test that an apprentice is fully capable of doing their job before they receive their apprenticeship certificate. It also helps to demonstrate that what an apprentice has learned can be applied in the real world
• The focus is now on the outcome of an apprenticeship, and apprentices have to demonstrate the knowledge, skills and behaviours that employers have identified they need

Requirements

Essential qualifications

GCSE in:

• English (Lang or Lit) (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience