Credit Controller

RKW Ltd has a new opportunity for an experienced Credit Controller to join our Finance team, located in Stoke on Trent.

You will become a key part of our combined Credit Control and Disputes team, taking responsibility for a diverse range of trade accounts, including both ‘traditional’ and e-Commerce retail businesses, of varying sizes and order-volumes, coordinating outstanding payments and debit notes, dealing directly with client stakeholders.

A confidence in written and verbal communication will be key, along with using Microsoft / Accounting / ERP platforms to collate and manage data and information.

Responsibilities & Duties:

• Working in collaboration with a Credit Control Administrator to minimise debt on an allocated base of customer accounts
• Providing 1-2-1 support to your CCA
• Proactively investigating debit claims and seeing these through to resolve or repayment
• Investigating anomalies for both invoices and debit claims that are withholding payment
• Posting of cash receipts, from multiple bank accounts, for both trade and E-commerce sales
• Liaising with customers to ensure payment will be received in accordance with payment terms
• Raising customer invoices in line with their requirements, ie consolidated invoices on a weekly or monthly basis
• Working within several shared mailboxes
• Proactively chasing of debt via phone and email
• Liaising with internal departments to assist in cash collection and query resolution
• Following collection processes for the reporting of aged debt, through external parties
• Raising of invoices and credits as required
• Any other ad-hoc tasks
• Providing cover for members of the credit control team

Skills & Desirables:

• Proficient in Microsoft programmes, Excel, Outlook and Word
• Experience of D365
• Advantage if familiar with VLOOKUPs and Pivot Tables

RKW is Europe’s leading distributor and manufacturer of small domestic appliances and housewares products. Part of the Sutton Venture Group, RKW was established in 1989 and has grown from strength to strength. We have ambitious growth plans and seek an ambitious candidate to help us continue to succeed and help us achieve our vision for the future.

Company Benefits

• 25 days' annual leave + Bank Holidays
• Free parking on all sites
• Staff discount on all our products
• Employee Assistant Program
• Refer a Friend Scheme
• Training and development
• Eye care allowance
• Exclusive discounts on cinema, holidays, days out, eating out and much more
• Long service incentives and rewards
• Annual bonus scheme
• Hybrid working available, post-probation period.

Come and join us to celebrate 35 years of business –

If you feel you have the right background and experience to carry out this busy role, we look forward to hearing from you, please apply now via this advert – or email a cv directly to ***email_hidden***

*Notice to agencies. R K Wholesale Limited (the Company) will not accept unsolicited resumes from agencies, search firms, or independent agents for this available role. Resumes submitted without authorisation and valid signed agreement in place will become the sole property of the Company. Therefore, no fee will be payable should a candidate be hired as a result of an unsolicited agency, search firm or independent agent's referral. *