Registered Service Manager - Care at Home

About the job

Registered Service Manager - Care at Home

Highlands

Hospital discharge pressure and social care reform are back in the headlines, and the focus is clear. People need to be supported safely at home, with services that can respond quickly and consistently.

If care at home is where your experience sits, and you are comfortable running a service that changes hour by hour, this is a role where your judgement has real impact across Highland communities.

The role is based from an office around 14 miles north of Inverness, leading an established rural care at home service covering wide geography and varied logistics.

This is operational leadership in its truest sense. Care at home is the core. Rotas that shift daily. Lone worker oversight. Care plans that must stay live. Decisions that cannot wait for tomorrow.

The service currently delivers around 700 hours of care per week, with a clear and realistic ambition to grow beyond 1,000 hours sustainably. The team includes 26 care practitioners, with plans to build above 30, supported by a Care Coordinator and Team Leads. You hold registered responsibility and act as the operational anchor for the service.

Picture a working week where responsibility is clear and visible.

Care plans that reflect people's lives as they are now, not how they looked months ago.

Recruitment, retention, supervision and performance that protect standards and steady the rota.

Relationships that matter, including commissioners and health and social care partners across the region.

Quality assurance that stands up to inspection and leads to genuine improvement, not paperwork for its own sake.

The sector is evolving. Investment, reform and workforce focus are reshaping how care at home is delivered in Scotland.

If building a stable, compliant service through change appeals to you, this environment will feel familiar.

What will help you succeed.

• Several years working within care at home services, not just social care more broadly.
• Leadership experience managing multiple priorities in a live operational setting.
• Confidence with regulation, inspection standards, documentation and stakeholder engagement.
• A full UK driving licence and access to a car.

Qualifications

• A professional qualification in health, social work or a related field at SCQF Level 9.
• A Leadership and Management qualification at SCQF Level 10, or a clear commitment to complete.
• SVQ Level 4 in Health and Social Care, or readiness to move quickly towards it.

A competitive salary is offered, aligned to experience.

Right to work in the UK and a PVG check are required.

Sponsorship may be available for the right background, although care at home experience remains essential.

Relocation is achievable for those moving to the Highlands, with open discussion around housing and potential temporary accommodation support during the transition.

If your background is firmly rooted in care at home and you are ready to take registered responsibility for a rural Highlands service, send your CV to Recruitment Panda, even if it is not up to date, or call Tim the Principal Consultant working closely with this employer.