Food Catering Assistant

Job Advert

About Us

At NHS Golden Jubilee University National Hospital, we’re proud to play a key role in supporting NHS Scotland by delivering high-quality, person-centred care. As a modern, national facility with specialist teams and services, we are committed to providing an excellent experience for our patients, visitors and staff.

We are currently recruiting for an enthusiastic and motivated Food Catering Assistant to join our Catering Team, providing a high-quality food and beverage service to patients, visitors, staff, hospital departments and business tenants.

About the Role

As a Food Catering Assistant, you will work as part of a busy Catering Team, helping to provide an efficient, professional and customer-focused catering service while ensuring all Health and Safety and Food Safety requirements are followed.

This is a varied and active role, with duties across patient food services, the staff and visitor restaurant, catering service areas and vending services. You will be required to work flexibly across different areas and shifts to meet the needs of the service.

Key duties and responsibilities will include:
• Providing food and beverage services to patients, staff, visitors and other customers
• Serving customers at various service points within the restaurant
• Supporting patient meal services, including trolley and tray services
• Assisting patients with menu orders and identifying dietary requirements
• Operating tills, accurately processing transactions and completing associated financial records
• Restocking, cleaning and maintaining catering and service areas
• Filling, cleaning and maintaining food and beverage vending machines
• Supporting trolley services, refreshments, buffets and working lunches
• Liaising with nursing staff and other hospital colleagues to support the delivery of patient catering services
• Maintaining high standards of customer service, cleanliness, food safety and health and safety at all times.

You will work on a flexible rota across 5 days out of 7, between 7.00am and 8.00pm, which may include 12-hour shift patterns

About You

We are looking for someone with previous customer service, cash-handling and food service experience who can work effectively as part of a busy team.

You will:
• Hold an Elementary Food Hygiene Certificate
• Have previous customer service experience
• Have cash-handling and food service experience
• Have knowledge of Health and Safety and Food Hygiene Regulations
• Be able to work effectively to tight timescales
• Demonstrate a good standard of literacy and numeracy
• Have strong communication skills and the ability to exercise sound judgement
• Be flexible and able to work across the required shift patterns.

You should be comfortable working in a physically active environment, as the role involves regular serving, cleaning, stock replenishment, dishwashing and moving catering trolleys and supplies.

Training for the role will take a minimum of four weeks, depending on previous experience, with annual compulsory training also required.

If you are enthusiastic about providing a high-quality catering and customer service experience and would like to contribute to the care and experience of patients, visitors and staff at NHS Golden Jubilee, we would love to hear from you.

Please complete your application in your own words. Applications generated wholly or partly using artificial intelligence (AI) may not accurately represent your knowledge, skills and experience.

NHS Golden Jubilee is open to considering flexible working options for this role.

This vacancy may close early if a high volume of applications is received so please apply early to avoid disappointment.

As a disability confident leader we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you have a disability or long-term health condition covered by the Equality Act 2010 and need support for any stage of the recruitment process please refer to the job pack for more information.

NHS Golden Jubilee encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

Details on how to contact the Recruitment Service can be found within the Job Pack.

Certificate of Sponsorship
In line with the current UK Immigration Rules, this post does not meet the eligibility criteria for a Certificate of Sponsorship to support a Skilled Worker Visa or a Health & Care Worker Visa. Overseas nationals should review alternative immigration options before applying for this role. Further information: Visas and immigration - GOV.UK