Are you passionate about customer service and helping people? We're looking for a Membership Advisor to join a friendly and supportive team, providing excellent service to members across phone, email, webchat and social media.
The Role
You'll be the first point of contact for members, managing enquiries from start to finish and ensuring a positive customer experience every time.
Key responsibilities include:
- Handling enquiries across multiple channels.
- Providing information on membership products, services and benefits.
- Taking ownership of customer queries through to resolution.
- Contacting members regarding subscriptions, fees and account updates.
- Maintaining accurate customer records and ensuring data compliance.
- Supporting membership retention and service targets.
About You
We're looking for someone who is:
- An excellent communicator with strong customer service skills.
- Confident handling challenging conversations.
- Organised, accurate and able to prioritise workload effectively.
- Comfortable using Microsoft Office and CRM systems.
- Self-motivated and able to work well within a team.
Desirable: Previous experience in a call centre or customer contact environment.
What's on Offer?
- Competitive salary and benefits package.
- Hybrid working.
- Full training and development opportunities.
- Supportive team culture.
- A varied role with excellent career prospects.
If you're a customer-focused professional looking for your next opportunity, we'd love to hear from you.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Vacancy posted 15 days ago
Similar jobs that could be interesting for youBased on the Membership Advisor, Milton Keynes in Milton Keynes, Buckinghamshire vacancy
£27.5k per annum
...An exciting opportunity has arisen for an experienced Scheduler to join a friendly team based in Milton Keynes. You’ll be part of a collaborative group responsible for coordinating the schedules of field-based service & installation technicians. Working Hours: ~37.5...SuggestedHybrid workingOn-siteProbationary periodMonday to FridayRotating shiftsWeekend work- ...School Administrator – Good Secondary School – Milton Keynes Start Date: As soon as possible Contract: Full-time, Permanent Salary: Competitive, dependent on experience School Information This is an 11 to 18 well-established, Good Ofsted Rated secondary...SuggestedPermanentFull-timeOn-siteImmediate start
- ...Are you seeking an ambitious and supportive school in Milton Keynes with a strong emphasis on teamwork and continuous improvement? Job Overview Our client is recruiting for a reliable School Administrator to join their established school office. Starting in January...SuggestedOn-site
- ...We are working with a school who are recruiting for a polished and highly efficient School Administrator for an ASAP start in Milton Keynes. This is a central role within the school’s front-of-house team, serving as a vital link between the academic staff, students, and parents...SuggestedDaily payTerm-timeOn-siteImmediate startMonday to Friday
£14.5 per hour
...Contact Centre Customer Advisor We are seeking an experienced Contact Centre Customer Advisor to join our highly respected and desirable client based in Milton Keynes. This is an excellent opportunity for a customer-focused individual looking for a long-term career...SuggestedLong-term contractPermanentHybrid workingOn-siteImmediate startWork from homeShift work£10.57k per annum
...Membership Advisor Location Milton Keynes Memberships / Sales Permanent £10,574 086331 about 2 hours ago Job Title : Membership Advisor Hours : 16 hours per week Rate of Pay : £12.71 ph Location : Milton Keynes Bannatynes are renowned for...16 hoursPermanentFull-timeFlexible hours£28.23k per annum
...professional and customer-focused Contact Centre Advisor to join a busy and supportive service team in Milton Keynes. The Role As a Contact Centre Advisor, you... ...Provide accurate information on products, services and membership benefits. Support customer retention and...Hybrid workingProbationary periodFlexible hoursShift work- ...ourselves to the next level. If these values resonate with you, you’ll feel right at home here. The Role Based full time in our Milton Keynes office, in this administrative role, you will play a vital part in the smooth operation of our Logistics Department, ensuring the...Full-timeOn-siteFlexible hours1 day/week
- £22k - £26k per annumEstimated...Milton Keynes College are looking for proactive and efficient administrator to support our Inclusion teams. The Inclusion Administrator will provide high‑quality administrative support to the Designated Teacher and wider Inclusion team. In this role you will maintain efficient...Full-timePart-time
£28k per annum
Customer Service Administrator Full-time 40 hours per week Milton Keynes - Fully Office Based £28,000 We're looking for a Customer Service Administrator to join a busy team in Milton Keynes. This is a varied administrative role where accuracy, organisation and a professional...40 hours/weekFull-timeOn-site- £23k - £30k per annumEstimated...excellent opportunity available for a motivated Service Advisor to join our team at Mercedes-Benz of Milton Keynes. As a Sytner Service Advisor, you will provide... ...Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid...Full-timeFlexible hours1 day/week
- £22k - £29k per annumEstimated...About The Role Mercedes-Benz of Milton Keynes is looking to recruit a Service Bookings Administrator... ...both the Service Manager and Service Advisors to ensure customers receive the best... ...High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year...Full-timeFlexible hours1 day/week
- £22k - £29k per annumEstimated...People Services Assistant We’re looking for an administrative professional to join our Milton Keynes based People Team as a People Services Assistant. This exciting role will be responsible for the delivery of timely and effective support to our colleagues and be the...PermanentFull-timeFlexible hours
£28k per annum
...We’re Hiring: Scheduling Administrator! Location: Milton Keynes, MK17 8LX Pay: £28,000 Working Hours: Friday - Tuesday (5am - 2pm) On-site. Learning & Development: From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship...Full-timeTemporaryFlexible hoursShift work£28k per annum
...We’re Hiring: Scheduling Administrator! Location: Milton Keynes, MK17 8LX Pay: £28,000 + £3,500 night allowance! Working Hours: Monday - Saturday (10pm- 7am) On-site. Learning & Development: From day one, you’ll gain access to outstanding Learning and Development...Long-term contractPermanentFull-timeTemporaryRelief staffFlexible hoursShift workNight shift£27k per annum
...the Role: We are currently looking for a highly organised and proactive Scheduler to join our team based at Sapphire House in Milton Keynes. This is a pivotal role where you’ll be responsible for the coordination and scheduling of daily work activities for a team of operatives...Fixed-term contractOn-siteMonday to Friday- ...Administrator • Full time • Permanent role • Administrative and student-facing duties A well-established secondary school in Milton Keynes is seeking a School Administrator to support its growing administration team. School Information This school serves...PermanentFull-timeOn-site
£25.41k per annum
...This position is based at HM Prison Woodhill Milton Keynes, MK4 4DA Job Summary Please refer to the Job Description Overview of the job This is an administrative job in an establishment. Summary The job holder will provide administrative support within the...Full-timeProbationary periodFlexible hours£13.22 per hour
...Hourly rate: £13.22 Customer Service Advisor Location: Milton Keynes Salary: £13.22 an hour Hours: 16 Hours, Saturday & Sunday, 9am – 6pm Mears Group is one of the UK’s leading providers of housing and care services. We deliver essential maintenance, regeneration...Hourly pay16 hoursFull-timeWeekend work£24.85k - £26k per annum
...Customer Complaints Advisor Location: Milton Keynes - Hybrid Working Salary: £24,850 - £26,000 + Bonus Hours: Shift-based between 8:30am - 7:00pm Monday to Friday and 9:00am - 1:00pm Saturdays Help shape exceptional customer experiences At ROI, we're helping shape...Hybrid workingMonday to FridayShift work- ...market. Customer Technical Care - 6 month FTC Location: Milton Keynes (Hybrid working, 2 days per week in the office. Tues/Weds)... ...and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more. ~ We offer hybrid working with a...Fixed-term contractHybrid workingOn-siteWork from home
£34k - £40k per annum
...Location: Milton Keynes – based in office 2 days a week (hybrid) Hours: Full time Reporting to: VP, Sales Salary: £34K - £40K base + variable of £15K OTE __________________________________________________________________ About WorkBuzz WorkBuzz was founded...Full-timeHybrid workingOn-siteWork from homeFlexible hours- We are looking for dependable and detail-oriented individuals to support the cleanliness and hygiene of office environments, including bathrooms and shared spaces. This role plays an important part in ensuring a safe, tidy, and professional workplace. We are currently recruiting...Full-timeFixed-term contractOn-siteImmediate start
£30k - £32k per annum
Service Administrator Monday to Friday 8.30 to 5.30pm £30,000 to £32,000 depending on experience Join a busy and supportive Service team where you'll play a key role in delivering excellent customer service and keeping operations running smoothly. We're looking for...Full-timeMonday to Friday£26k - £32k per annum
...We are working with a Main Car Dealership, who are actively looking for a Service Advisor to join their friendly team. Salary – £26,000 Basic OTE £32,000 Negotiable depending on experience Hours – Monday to Friday 8am to 6pm, Alternatives Saturdays 1 in 2 – 8...PermanentMonday to Friday£27k per annum
Company: WILD RECRUITMENT Job Type: Permanent, Full Time Salary: £27000/annumPermanentFull-time£27k - £28k per annum
...prides itself on delivering a consistently high standard of customer care at all time. An opportunity has arisen for experienced Service Advisor to join their current team. As Service Advisor you will ensure the highest standard of courtesy and professionalism when...PermanentMonday to FridayRotating shifts- £22k - £30k per annumEstimatedPosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person...Hourly payFull-timeMonday to FridayShift work
£28k - £30k per annum
Company: HUE RECRUITMENT Job Type: Permanent, Full Time Salary: £28000 - £30000/annumPermanentFull-time£30k - £35k per annum
Telesales Executive – Energy Base Salary: £23,750 with an increase to £25,000 once probation is passed Realistic Expected OTE: £30,000 – £35,000 in Year 1 and £50k in year 2. This role is office based in a lovely village just outside of Bedford, around a 30-minute ...Long-term contractFull-timeOn-siteProbationary periodMilton Keynes, Buckinghamshire28 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Membership Advisor, Milton Keynes. Be the first to apply!
