Regional Paving & Walling Manager (Midlands)

Join Tobermore, an award winning, leading UK and Ireland manufacturer of paving and walling products, as a Regional Paving & Walling Manager. In this dynamic field-based role, you will be instrumental in driving sales growth by fostering strong relationships with a diverse customer base, including consumers, paving contractors, and builders' merchants.

Tobermore are actively seeking for a Paving and Walling Manager in the following region:

• Midlands (Warwickshire, Leicestershire and Northamptonshire)

Your primary focus will be to promote and expand the sales of Tobermore's world-class products and services. This involves identifying customer needs, providing expert advice, and delivering tailored solutions that showcase the quality and value of our offerings. You will actively engage with all customer groups, from managing consumer appointments and supporting contractors on live projects to empowering builders' merchants to increase their sales.

This is an opportunity to represent a prestigious brand, known for its quality and innovation. If you have a passion for sales, a knack for building lasting relationships, and a drive to achieve targets, we want to hear from you. You will be a key player in our continued success, ensuring Tobermore remains the top choice for paving and walling solutions across the region.

Some of the Key Benefits of joining us

You'll enjoy opportunities for growth and training. we also offer a range of extra benefits to make your time with us even better:  

Attractive salary + Annual Bonus

Private healthcare & Employee Assistance Programme (EAP) from day 1

Car Allowance

✨ Enhanced annual leave entitlements and additional loyalty holidays

⭐ Holiday Purchase Scheme

Company Branded Clothing

Access to tech & cycle to work schemes

‍‍‍ Enhanced family friendly leave

Employee discount scheme

Length of Service gifts

We may close vacancies early where we receive significant numbers of applications, in order to support efficient shortlisting.

Please note: We are unable to offer visa sponsorship at this time, as we do not hold a sponsorship licence and do not have roles that meet the criteria for sponsorship under the Skilled Worker visa route. All applicants must have the current right to work in the UK.

About The Role

As a Paving & Walling Manager, your day-to-day will be a dynamic mix of client-facing activities and strategic planning. You'll spend the majority of your week on the road, meeting with consumers, contractors, and merchants, understanding their project needs, and recommending the perfect Tobermore solutions. This role offers significant autonomy in managing your schedule and territory to maximise sales opportunities.

Growth is a core part of this position. You'll have the chance to develop deep industry expertise, build a robust professional network, and see the direct impact of your efforts on business growth. Success in this role can open doors to senior sales and management positions within Tobermore. What makes this role truly exciting is the opportunity to be the face of a market-leading brand, helping to create beautiful, lasting spaces for communities.

The following list constitutes the key tasks and duties of your post upon which your job performance will be assessed. Tasks are not in any particular order, therefore the sequence which they appear should not be interpreted as indicating priority or relative importance.

Duties will include:

• Visit and engage with all customer groups, identifying and understanding the requirements of their enquiry, advising on the correct information regarding our products to deliver a tailored solution and provide appropriate Tobermore product recommendations.

Consumer –

• Manage appointment bookings, ensuring timely follow-up and scheduling within the assigned region.

• Ensure you are prepared with all materials/equipment that may be required before call-out visits in order to maximise the visit and influence the customer.

• Ensure all actions are carried out within 48hrs from consumer call out.

• Follow instruction and training provided by your line manager.

Builders Merchants -

• Provide support to builders merchants to increase their sales of Tobermore product.

• Ensure stockists keep the correct stock and influence sales to ensure development of product ranges.

• Ensure staff are fully up to date with Tobermore stockists offering, i.e. USP’s, Design Services, Call Out Services etc.

• Ensure displays are appropriate and kept clean at all times and literature and POS is in a prominent position within branch.

• Pro-actively target new builder’s merchants to purchase Tobermore products through trade days, customer visits and joint call days.

• Follow instruction and training provided by your line manager.

Paving Contractors -

• Provide support to paving contractors by helping them to Promote themselves and the Tobermore USP’s effectively.

• Use our added value services such as the design and visualisation services to help gain more orders.

• Pro-actively target new Paving Contractors into using Tobermore products on live projects.

• Follow instruction and training provided by your line manager.

Combined Objectives-

• Deal with all customer groups within a timely manner.

• Attend sales review meetings to discuss performance against objectives set.

• Actively work on new customer targets to ensure we are meeting those that can provide us with the most orders.

• Develop strong customer relationships to enable you to gain repeat business.

• Actively plan your diary to drive sales growth.

• Record all customers’ interactions and notes as per company procedure on our CRM and Dynamic systems.

• Learn and keep up to date with all products and services that Tobermore can provide.

• Use social media such as; LinkedIn, Instagram, TikTok and Facebook to identify customers and increase Tobermore brand awareness.

• Communicate professionally at all times with customers and as per company training provided.

• Deal with customer complaints in a timely and effective manner.

• Carry out tasks as required and deemed within your competence by your manager.

This job description is not exhaustive and serves only to highlight the main requirement of the post holder. The job description will be reviewed regularly and may be subject to change.

Required Criteria

• 5 GCSE's/Junior Cert to include English & Maths (Grade A-C) or equivalent.
• Minimum of 2 years of customer service experience within the last 2 years.
• Retail or Hospitality experience within the last 2 years.
• Proven sales experience.
• Experience using CRM software.
• Excellent communication and high social skills.
• Full valid driving licence.
• Ability and willingness to travel 4 days out of 5 and complete overnight stays to service the region.
• Must live in or be willing to relocate close to the area of coverage.
• Punctual , Self-Motivated , Team Player
• Enthusiastic, Hard Working , High Social Skills, Relationship Builder
• Independent thinker, Excellent Communication Skills, Confidence to work independently or as a team.
• Very well organised and structured, Ambitious , Adaptable to change
• Competent with social media, Rejection handling , Engaging
• Strategic Thinker, Positive Outlook , Persistent, Well Presented

Desired Criteria

• A-Level/Leaving Cert or equivalent
• 3rd Level Qualification (Business related)
• Professional Sales qualification
• Experience in face-to-face selling
• Experience in telephone selling / telemarketing
• Presenting experience
• 6+ months of proven success in Business Development
• Construction industry knowledge/experience
• Regional awareness

Skills Needed

Customer Relationship Management, Customer Service, Developing Proposals, Sales Pitching, Sales Planning, Strategy Formulation, Telephone Sales, Adaptability to Change, Presentation Skills, Social Media Skills, Building Relationships, Teamwork, Communication, Time Management, Organisational skills

About The Company

Our History

Tobermore began life as a humble sand and gravel business started by the Henderson family in 1942.

We then diversified into concrete products, which were sold to the local community in the 1950s. In the late 1970s we became one of the forerunners in manufacturing block paving – or ‘Pavia’, as it was originally called.

Now, more than 80 years later, we are one of the top paving and walling manufacturers in the UK and Ireland, and pride ourselves on our world-class technology and the unrivalled quality of our products.

Achieving £85 million sales in 2021/22 and positioned number 24 in the NI Belfast Telegraph Top 100 Companies 2022, your future is in good hands. Working alongside forward thinking business professionals throughout the business and receiving continuous learning and support, start your Tobermore career today.

Company Culture

Our People

To this day, the business remains family-run. We employ 450+ staff throughout the UK and Ireland.

We embrace, encourage and engage in continuous improvement and continuous learning for all employees.

Our people are the backbone to our company. They understand the importance of customer relationships. People buy from people.

Our success is a testament to how customers appreciate our staff that have been trained and developed to deal professionally with all customer requirements.

We only recruit people who share our values.

Company Benefits

You Grow... We Grow It’s true. Continuous improvement lies at the heart of Tobermore's ethos. We encourage our staff to reach their potential through training in a supportive and fulfilling environment. At Tobermore, we take great pride in providing everyone with the opportunity to learn, develop and progress to do great things. We want to give our employees the opportunity to build on the already great skills and experience that they bring with them. View our employee perks below, dependent on the role.

Health insurance, Vacation, Paid time off, Performance bonuses, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Opportunity to travel, Remote working, Free parking, Cycle to work, Free work laptop, Open office, Competitive salary, Event tickets, Long service recognition, Employee Assistance Scheme, Annual Rise, Employee Recognition Scheme, Culture of recognition, Access to Health & Wellbeing app, Bereavement leave, Long service awards, Service recognition increases to annual leave

Salary

Not disclosed