Female Support Workers

About The Role

With regret, our clients do not offer sponsorship.

Location: Toton, NG9 - will be moving to NG15 towards the end of 2026.

Hours: 1 x position for p ermanent hours:  Three nights a week to be worked Monday-Wednesday from 9pm-9am.  Also seeking  1-2 Bank Workers to cover absences of the current team which may consist of day or night shifts.  Typical day shifts are 9am-5pm Monday to Friday with one day to start and finish later to allow the family an evening out. Working on Bank holidays will not usually be required to enable the family to have time together.  Please state which position you are interested in on your application.

Pay:

• £17.50 per hour, Weekdays 9am-11pm. £18.50 per hour weekends, bank holidays and waking nights.
• Sleeping nights: Monday-Friday £NLW per hour.  Weekends: £NLW per hour plus £1 (11.00pm to 9.00am)

Benefits:

• 5.6 weeks holiday (pro rata)
• Pension (subject to qualifying status)
• Free DBS check
• Free parking
• Induction
• Relevant training opportunities (including The Care Certificate)
• Regular clinical supervision/review meetings
• Ongoing support from a dedicated Case Manager and HR Department

Driving:

• Driver required: Essential
• Vehicle use: Will be using the wheelchair adapted vehicle, automatic
• Using own vehicle for work: Yes, on duty and to attend training
  

Start Date:  ASAP (subject to satisfactory employment checks)

Job Summary
Nicola, born in 1991, lives at home with her parents and 1 small pet dog, the family all have a good sense of humour.  She is a very sociable lady, and her interests include supporting her local football team, Nottingham Forest.  She is also keen on; shopping for books, enjoying meals out, social events, listening to music on her headphones and playing console games.  

Nicola sustained a birth injury in 1991 which resulted in spastic quadriparesis with marked increase in tone and a moderate learning disability.  She has a right sided scoliosis and a diagnosis of Type 1 diabetes which is insulin controlled, she wears a monitor which sounds an alert if the glucose levels are out of the safety parameters.  Nicola is a full-time wheelchair user and is dependent on others to meet her care needs.  She requires support with personal care, moving and handling, assistance with eating and drinking, meal preparation, administration of medication, management of low-level behavioural issues and regulation of emotions.  She communicates verbally (with a limited vocabulary), and has the cognitive ability to make simple choices on a daily basis.

Main Duties and Responsibilities

• Supporting with all care requirements to include personal care
• Managing her diabetes
• Providing companionship
• Guidance from her therapists to support with exercise programmes
• Maximising Nicola’s independence in all activities of daily living
• Client related domestic tasks
• 2:1 care for all transfers (this may change in the future)
• Sourcing and implementing meaningful activities
• Completion of care notes

Safeguarding
ILS is committed to safeguarding and promoting the welfare of our clients within the activities we undertake, and ILS expects all our clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:

This role requires:

• Proof of eligibility to work in the UK
• Satisfactory references, including from your most recent employer
• Enhanced DBS check (A conviction will not necessarily prevent employment)

Where a specific gender is stated as essential, gender is considered to be a genuine occupational requirement in accordance to paragraph 1, of the schedule 9 of the Equality Act 2010 for a female or male worker to work with our client.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About You

It would be great to receive your application, if you have the following skills/behaviours:

Essential

• *Female – personal care required.
• A Handling Management Plan designed to reduce the risk of handling injuries may require you to bend, kneel, squat or lunge to ensure good posture during handling tasks.
• Experience/understanding of mental health issues.
• Confident about working in Nicola's own home and sensitive to the needs and wishes of their parents.
• Happy to learn new skills in accordance with the Nicola's programme – hoisting, feeding, personal care routine etc. Training will be given.
• Aptitude and desire to work with complex needs.
• Flexible and able to use own initiative.
• Reliable, trustworthy and a good communicator.
• Patient and tolerant.
• Responsible attitude.
• Good sense of humour.
• Cheerful, caring and positive attitude.
• Basic understanding of the principles of rehabilitation.
• Proactive, encouraging approach to developing an appropriate range of activities.
• Willing to participate in a variety of outdoor activities
• Able to demonstrate a good understanding of the importance of maintaining confidentiality and to respect Nicola and their family's need for privacy.
• Ensure consistency of approach.
• Comfortable to be around a dog (our client has one good natured small-medium sized dog).
• Full clean driving licence and able to drive the clients adapted vehicle.
  
  Desirable
• Experience of working with children/adults with special needs (This is preferred but enthusiasm, patience and willingness to learn is desirable).
• Experience of carrying out therapy programmes.
• Able to work flexibly for one day each week.
• Previous experience of hoisting and use of specialist equipment with disabled people although training will be given.
• NVQ level 2 or equivalent.
• Knowledge and experience of brain injury would be advantageous.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client .  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: 

Our Company Values

We are Supportive.  It matters to us that our clients and staff know that we care.

We have Integrity.  We can be trusted to work in a professional, honest and transparent way .
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focused.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.