Engineering Supervisor - London Marriott Hotel County Hall

JOB SUMMARY

To supervise the Property team and ensure the bedrooms, meeting rooms, restaurant, bar, leisure facilities and public areas are maintained to Company, legislation and health and safety standards through the process of planned maintenance and day-to-day upkeep.

SCOPE/BUSINESS CONTEXT

• A Full Time position based at the London Marriott Hotel Kensington.

CANDIDATE EXPERIENCE

Experience:

• Two years experience in supervisory role required
• Previous experience in Hotel Property or service industry preferable
• Qualified electrician or plumber desirable

Customer service skills

• Strong Communication skills
• Able to work on own initiative
• Able to work under pressure and meet deadlines
• Presentable

The following are specific responsibilities and contributions critical to the successful performance of the position:

• Ability to verbally communicate effectively with guests and co-workers
• Ability to lead and direct a team in a positive manner
• Direct other team members to work in a safe manner
• Training and progression of other team members
• Ability to communicate with other HOD’s and co-workers in meetings and presentations

SPECIFIC DUTIES

JOB FUNCTIONS:

• Supervise and delegate to shift associates to ensure specific departmental procedures are followed in the repair, maintenance, alteration and installation of work carried out in the Hotel.
• Responsible for ensuring the disciplines technology platforms (i.e. Transcendent, RPM and Energy data management) are implemented to a high quality, that data is accurate and are fully utilized.
• Liaise with suppliers and contractors in the absents of the Property Manager
• Work with the Chief Engineer and Engineering Manager to maximize assets, drive guest satisfaction, support business performance to ensure effective delivery of results and execution of initiatives.
• Day to day management of centralized maintenance contracts to ensure Marriott standards are complied with and owner’s assets are maximized.
• Fosters a positive and proactive work environment.
• Take responsibility for managing safe working practices for contractors and co-workers
• Ability to organize workloads for other team members
• Assist department management in interviewing, selection, training and counseling of new department associates.
• To prioritise work schedules in relation to customer needs.
• To take adequate care in relation to health and safety and action any relevant areas.
• Develops and maintain positive and productive working relationships with other employees and departments. Communicate with team leaders in relation to any maintenance repairs requiring action.

OTHER

• Performs other related tasks as assigned by management.
• Complies with Marriott International Hotels Limited Regional Office policies and procedures.
• Working hours as required to do your job but normally not less than 40 hours per week.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.