Complex Needs Community Keyworker (Women's Services)

Belmont Recruitment are recruiting a Complex Needs Community Keyworker to join a community-based service supporting women on probation across Hampshire (Travel is required to differing sites so car driver is essential). This role involves delivering one-to-one, trauma-informed support to women living in the community, as well as women preparing for release from custody. You will support women with complex needs — including housing insecurity, mental health challenges, substance use, domestic abuse and other barriers — helping them to build stability, independence and safer lives away from the criminal justice system. You will manage your own caseload and work closely with probation, housing services and a wide range of statutory and voluntary partners. The role also includes prison in-reach and “through the gate” support prior to release. Please note: the role involves a significant amount of case recording and data management (approximately 35% of working time) and requires confidence in lone working and decision-making. You will be expected to travel across Hampshire, mileage is paid - but driving and access to your own vehicle is essential. Flexible working 2 days a week WFH is also included. Key responsibilities include: * Providing one-to-one advocacy, advice and emotional support to women on probation. * Completing needs and risk assessments and regularly reviewing support plans. * Delivering prison in-reach and release support, including meeting women at the gate. * Supporting women to secure and sustain safe and appropriate accommodation. * Working in partnership with probation, housing, social services and other agencies * Monitoring engagement, risk and progress, escalating safeguarding concerns where required. * Maintaining accurate, timely case records in line with contractual requirements. About you We are looking for someone who has: * Significant experience working with women experiencing multiple and complex needs or vulnerable people. * Strong understanding of issues affecting women involved in the criminal justice system. * Experience of casework, advocacy and partnership working. * Confidence managing risk and responding to challenging situations. * A trauma-informed, non-judgemental and empowering approach. * Excellent organisational, administrative and IT skills. * Ability to manage a varied caseload and work independently. Essential requirements * This post is restricted to women under Schedule 9 (Part 1) of the Equality Act 2010. * Enhanced DBS check required. * Enhanced Level 1 Ministry of Justice vetting via SSCL (or have held this within the last 6 months) * Full UK driving licence, access to a vehicle and business insurance Days: Monday - Friday Contract: Until April 2027 Salary: £19 to £22 per hour Benefits of working with Belmont Recruitment; * Single point of contact consultant. * 24h support. * Regular communication updates. * Referal Benefit Scheme