Membership Coordinator

Job Advert

Do you love creating amazing experiences for children, young people and families?

Are you organised, energetic and brilliant with people?

If so, we’d love you to join our team!

About the Role

As our Membership Coordinator, you’ll play a key part in bringing our children’s, youth and family programmes to life. You’ll be
the friendly face families meet, the organiser behind the scenes, and the person who helps make every session and party run
smoothly.

You’ll support activities across Y‑Kids, Youth Memberships, Birthday Parties, Nursery sport sessions, and even help young people
transition into Camp Williams.

It’s a busy, varied and rewarding role, perfect for someone who thrives in a people-focused environment.

What You’ll Be Doing:

* Managing bookings, enquiries and family communications
* Coordinating sessions, staff rotas and activity schedules
* Supporting members with onboarding, renewals and show-rounds
* Ensuring high‑quality, fun, age-appropriate activities
* Leading the organisation of birthday parties and events
* Supporting nursery activity sessions and lunchtime cover
* Keeping accurate safeguarding and attendance records
* Helping us improve, grow and strengthen family engagement

What We’re Looking For

* Strong organisational and admin skills
* Experience coordinating activities, programmes, or events
* Excellent communication and rapport with families
* Confidence using booking systems and spreadsheets
* Ability to stay calm, positive and professional when things get busy
* Understanding of safeguarding and safe practice

A background in youth work, childcare, or sports delivery is desirable!

Please note, you must be over 18 to apply for this role. This post is subject to a satisfactory enhanced DBS check (paid for by
YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we
be able to appoint to the role.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .