Construction & Customer Care Administrator

The Springfield Group are recruiting for an enthusiastic Construction & Customer Care Administrator to join our team in Elgin.

About the role

This is an exciting opportunity to provide essential administrative support across both the Construction and Customer Care teams, contributing to the successful delivery of high-quality new homes. The role plays a key part in ensuring developments run efficiently while supporting a positive customer journey from build through to completion.

The role involves coordinating a variety of administrative activities and acting as an important link between The Springfield Group and our customers.

Key responsibilities include:

·       Preparing and distributing minutes from site meetings.

·       Producing homeowner manuals for individual developments.

·       Managing customer enquiries and coordinating responses with site teams and subcontractors.

·       Providing administrative support to the construction team as required.

·       Delivering reception cover and welcoming visitors to the business.

·       Supporting the day-to-day administration of both the Construction and Customer Care functions.

This varied role offers the opportunity to work across multiple departments, supporting the delivery of quality homes and excellent customer service while ensuring the smooth running of daily operations.

About You

The successful candidate will have:

·       A strong work ethic and a proactive approach to work.

·       Excellent communication and interpersonal skills.

·       Good working knowledge of Microsoft Office applications, particularly Excel.

·       Excellent organisational skills with a high level of accuracy and attention to detail.

·       The ability to manage a varied workload and prioritise tasks effectively.

·       An SCQF Level 5 qualification in Administration (or equivalent) is desirable, but not essential.