Production Assistant

About us

Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront.

Collaboration, communication and curiosity drive our extraordinary workforce – an ambitious team of diverse, experienced and up-and-coming talents that we think you’d fit right into.

A role at Club L is more than a job, it’s a lifestyle for the innovative, inspired and intuitive thinker.

Main Responsibilities

• Establish relationships and onboard new suppliers building successful partnerships. Strong supplier relationship management required.
• From Design receiving details of product requirements and working with the production team to allocate to the relevant factory based on manufacturing capability, price negotiations and working to price targets.
• Maintain the critical path, ensuring we are working to and hitting set deadlines from 1st sample, fabric and fit approvals to delivery.
• Manage your factory base to make sure production schedules are being followed.
• Ensure all stock received in the warehouse is coordinated with QC checks and communicate any issues with suppliers.
• Liaise with the relevant departments, to enable goods to arrive and be processed on time, and advise departments of key delivery dates.
• Raising Purchase Orders as required.
• Work closely with the wider Product and Design Team, including Quality, Garment Tech, and Merch.
• Send monthly reviews of all off-Shore Suppliers, analysing strengths, weaknesses and areas for improvement.
• Develop and nurture strong working relationships with our off-Shore supply base to ensure they all meet and maintain delivery schedule, quality and margin expectations.
• Ensure on-time range launches, monitoring the CP dates for both Brand and Clients
• Proactively monitor sales and stock in order to take action to optimize sales, margin, and using optimal freight route/cost for Brand
• Day to day management of intake and liaise with supply chain of that method goods are to be shipped.
• Help to identify new product opportunities to support the growth and expansion of the business.

Experience

• Chinese speaking is preferable and must be confident communicating in the language across multiple channels (WeChat, Microsoft Teams, etc)
• 4+ years' experience at Merchandiser level ideally within a fashion, or eCommerce industry
• Experience of a Wholesale Operation would be an advantage
• Experience with liaising with factories in Asia (such as China and India).
• Experience with Stakeholders Management at all levels.

Skills

• Naturally confident with strong communication skills - both written and verbally.
• An excellent knowledge of Excel, Word and e-mail applications is required.
• Be an organized individual who is eager to learn and progress within the industry.
• Strong organisational, interpersonal and negotiation skills.
• Confident, assertive, and proactive, with the ability to build rapport and effectively communicate with people at all levels.
• Strong decision making, time management skills and able to prioritise workload, with a target driven mindset.
• Independent but enjoy working in a team and have a flexible approach to working.
• You will be determined to go the extra mile to achieve results.

What's on offer?

• Bi-annual bonus scheme
• Extra day off for your birthday
• Flexible working hours around core hours of 10-4
• Cycle to work scheme
• 40% staff discount
• Healthcare Cashplan
• Free onsite gym
• Enhanced pension contribution
• Enhanced maternity policy
• Free snacks, drinks & treats
• Social events