Deputy Service Manager

Purpose of Role  

 To assist in the management and development of a high-quality Service which meets the needs and aspirations of people with a learning disability in order to deliver our Mission 

About The Role

• Provide leadership and act as a role model to all staff, ensuring that the strategic aims of Positive Futures are communicated and realised in the work that is delivered within the Service. This means encouraging effective two-way communication between staff in the Service and the wider Organisation e.g. by attending management team meetings, service team meetings and encouraging all staff to contribute to the Joint Consultative Committee (JCC).  
• Deputise for the Service Manager in their absence and assume responsibility for the day to day management of the Service.
• Work within the requirements of relevant legislation, regulations and government policy (RQIA, Supporting People, Health and Safety).   
• Ensure the effective people management of all staff and volunteers, ensuring they join, are managed well and leave the Organisation in line with Positive Futures’ policies and procedures as well as the NISCC Code of Conduct.
• Ensure effective and clear communication, administrative, information and technology systems are in place and that they are maintained, reviewed and developed.     

• Participate in the Service “on call” rota as required.   

• Co-ordinate a Support Planner to ensure adequate cover of staff support to the people who use the Service and participate in this by working shifts / sleepovers, as required.    

  Access NI:

  An Enhanced Access NI Disclosure Check will be required for this position. A criminal record will not necessarily prevent you from obtaining the position.

  Positive Futures adheres to the Access NI Code of Practice, a copy of which can be made available upon request. Positive Futures also have a Policy and procedure on Recruitment of Ex-Offenders and Storage & Handling copies of which can be made available upon request

  We are an equal opportunity employer and welcome applications from all sections of the community regardless of religious belief; political opinion; sex; sexual orientation; marital or civil partnership status; racial group; age; disability

Required Criteria

• Minimum Level 3 Health & Social Care related qualification and 2 years’ experience working in a Health and Social Care setting OR 4 years’ experience working in a Health and Social Care setting
• Two years’ management / supervisory experience
• Current registration with NISCC or be eligible for registration on appointment
• Full, Valid UK Driving Licence to meet the requirements of the post

Skills Needed

About The Company

Founded in 1995, Positive Futures has spent 30 years supporting people with learning disabilities, acquired brain injury and autism to live full, meaningful lives as valued members of their communities across Northern Ireland.

At Positive Futures, we foster a culture of respect, innovation and empowerment. We believe in putting people first—both those we support and our staff. We create environments where colleagues feel valued, where ideas for improvement are welcomed, and where continuous learning is encouraged. We support staff to grow professionally and personally, and we emphasise collaboration, listening and trust. Working with us means being part of a team that genuinely cares, is proactive in shaping futures and embraces the possibility in every situation.

With services and teams located across Northern Ireland, we continue to work alongside individuals, families and communities to create opportunities, break down barriers and transform lives.

Company Culture

Our Values

P eople First -Our people are at the heart of everything we do

O pportunities - We seek out opportunities that enrich lives and empower people

S ustainability - We strive for positive social, economic and environmental benefits for now and in the future

I nnovation - We embrace creativity and continuous learning to reimagine and refine our unique person-centred support.

T enacious - We don't give up - we believe in making the impossible, possible

I nclusion - Our staff and people we support are our strength, we listen and learn together

V alue for Money - Delivering impactful, life changing results with efficiency and integrity

E xpertise - We look beyond limitations in our pursuit of excellence

Company Benefits

Our Staff and people we support are our strength and our people are at the heart of everything we do, those are not just our values it's who we are.

Working at Positive Futures means doing work that matters - and being supported by people who genuinely care about your growth and wellbeing. We want you to feel valued, encouraged and set up to thrive, both in and outside of your role. That’s why our benefits are built around one simple idea: when you’re supported, you can make an even bigger difference to the people we support.

Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Referral bonus, Competitive salary, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Work With Charities, Social Opportunities, Annual performance review, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Bereavement leave

Salary

£28,700.00 - £33,825.00 per year