Business Analyst

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

As an organisation, there is little we don’t do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom.

Want to come and be a part of it?

What will you be doing?

As a Business Analyst at M Group, you’ll play a key role in helping us deliver meaningful change across the business. Working closely with both business and technical teams, you’ll take the time to understand challenges, identify opportunities for improvement, and translate business needs into clear, actionable requirements that support successful solutions.

You’ll build strong relationships with stakeholders, facilitate engaging workshops, and analyse processes, systems and data to help shape the best outcomes. From gathering and documenting requirements through to supporting testing and implementation, you’ll be involved throughout the entire change lifecycle, ensuring solutions deliver real value for our colleagues and customers.

This is a collaborative role where you’ll work alongside Product, Engineering and Delivery teams to drive successful project and product outcomes. Using structured analysis and best-practice Business Analysis approaches, you’ll help inform decision-making, manage risks and dependencies, and contribute to a consistent, effective way of delivering change across the organisation.

What you’ll bring

Essential

• Experience delivering Business Analysis activities across projects or programmes.
• Strong requirements gathering, analysis and documentation skills.
• Excellent stakeholder engagement, communication and workshop facilitation skills.
• Knowledge of process mapping, data analysis and Business Analysis best practices.
• A proactive approach to learning and continuous professional development.

Desirable

• BCS Business Analysis qualification (or working towards one).
• Experience within infrastructure, utilities or other regulated industries.
• Knowledge of Lean or process improvement methodologies.
• Experience using Azure DevOps or similar tools.
• Experience working in Agile, Waterfall or hybrid delivery environments.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

• Matched or contributory pension scheme

• Online GP service, 24 hours a day, 365 days a year 

• Employee assistance programme

• My Rewards portal, access to 1000’s of retail discounts

• Life assurance

• Cycle to work, salary finance and give as you earn schemes

• Enhanced maternity, paternity leave and adoption leave

• Reward and recognition scheme

In addition, this role offers;

• 25 days annual leave plus bank holidays
• Discretionary bonus scheme
• Private healthcare for you
• Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3 rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGroupG #LI-EO1