Head of Quality Management - HPC

Bilfinger is an international industrial services provider with a vision to be the No. 1 for its customers in enhancing efficiency and sustainability within the process industry. Bilfinger’s comprehensive portfolio spans the entire value chain, from consulting & engineering to prefabrication & installation, access & insulation, and services that improve the asset performance of industrial plants.

The company operates in three geography-based segments: Western Europe, Central Europe, and International, with primary activities in Europe, North America, and the Middle East. Its process industry customers come from markets such as chemicals & petrochemicals, energy, oil & gas, and pharma & biopharma. With about 31,000 employees, Bilfinger upholds the highest standards of safety and quality, generating revenue of €5.4 billion in the financial year 2025. To achieve its goals, Bilfinger has identified two strategic levers: Operational Excellence to continuously improve its own efficiency and performance, and Market Expansion to strengthen customer orientation and establish Bilfinger as the partner of choice.

To ensure that the Project Quality Assurance requirements are all understood and implemented by the QA/QM teams, ensuring that Client and statutory requirements are effectively met.  The full scope of the role also includes developing, managing anf monitoring that all the assuring management arrangements, assuring standards, scheduling and overseeing internal and external audits, incorporating lessons learned / best practices in the quality system, training on quality, audits and quality improvements are maintained on behalf of the PMO and indivudal projects.

• To maintain the highest degree of professionalism in all dealings related to QA/QM on the Contract.
• To report at BNET / PMO level on all quality metrics for the measurement of performance of the Works.
• Oversee the auditing of all Project Activities as per project schedule and ad hoc.
• Establish arrangements for the review and assurance Lifetime Quality Records for compliance.
• Maintain and make improvements to Integrated Management System.
• Develop & monitor project specific Quality procedures to meet project requirements.
• Interact cross-functionally with ALL project team members and management to ensure client and statutory requirements are effectively met & reported.
• Develop Audit schedule with Internal and External stakeholders.
• Organise and maintain CAR / NCR logs, Lesson Learned process on behalf of the projects. 
• Review technical requisitions and procurement documentation for QA/QC compliance.
• Champion Foreign Material Exclusion, preventing ingress or entrapment of non-specified materials, loose items or debris in equipment and /or systems during assembly and testing.
• Issue of NCR’s where required and facilitating construction in closure of internal and client issued NCR’s.
• Establish arrangements for assuring configuration controls and related interfaces are understood and robust in execution.
• Conduct improvement projects to improve the efficiency or effectiveness of a process by applying the appropriate improvement tools (Lean, Six Sigma etc).
• Train and coach, the QA/QM team(s) across the projects to improve aspects of their business performance
• Recommending improvements to installation processes, materials, or inspection methods to enhance quality and efficiency.
• Complete any other services on behalf of the QA/QM team & Programme Director, as requested by your Line Manager. 

Experience & Qualifications

• Degree qualified or equivalent experience
• You will have significant working knowledge of organisation/delivery development and improvement for a technical programme or Project environment.
• Knowledge of working to UK and international standards and codes of practice for the UK

Role Qualifications

• Recognised Lead Auditor qualification
• ONC/HNC Mechanical Engineering (Desirable)
• Member of Chartered Quality Institute (Desirable)

WIMS Requirements

One of the following

• Recognised Engineering Qualification (ONC / BTEC / C&G)
• JB15A / A Associate Diploma of Engineering and Advanced Certificate in Engineering    

Mandatory

• CCNSG

If you have any questions please contact Carla Yvonne Bowman (View email address on jobs.bilfinger.com).

Bilfinger is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability or other characteristics protected by law.

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