As a Customer Service Co-Coordinator you will be working within a team to provide support to customers through a range of platforms such as livechat, email, social media and marketplace channels.
You will be handling a range of queries taking full ownership from first contact through to resolution. When required will be processing credits, refunds and replacements and will closely with warehouse and supply chain teams to ensure a seamless order process. The role will offer lots of variety will be analysing data identifying trends alongside recurring issues and opportunities for process improvement. If you are passionate about helping and supporting customers thrive in busy environments please apply now!Vacancy posted more than 2 months ago
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