Oceanus is looking for a meticulous Wholesale Operations & Supply Chain Manager with strong logistics and fulfilment experience to join the team in London.
The successful applicant will be responsible for the end-to-end management of Oceanus' wholesale operations, ensuring products move efficiently from suppliers through to customers. Taking ownership of operational excellence across the wholesale function and working closely with suppliers, logistics partners, warehouses, customers and internal stakeholders, the Wholesale Operations & Supply Chain Manager will oversee supplier coordination, production tracking, logistics, customer order management, inventory reporting, product data management and operational systems, while continually improving processes to support business growth.
Responsibilities of the Wholesale Operations & Supply Chain Manager
Wholesale Operations:
- Own the wholesale order lifecycle from order placement through to customer delivery.
- Process and manage wholesale orders within systems.
- Prepare and issue order confirmations.
- Raise delivery notes and coordinate warehouse fulfilment.
- Monitor orders through to successful delivery.
- Provide post-delivery customer support and resolve order issues.
- Ensure all wholesale records remain accurate and up to date.
Supplier & Production Management:
- Manage daily communication with suppliers regarding production status and manufacturing timelines.
- Follow up outstanding purchase orders and production schedules.
- Raise purchase orders with suppliers.
- Provide suppliers with production specifications, artwork, barcode information and product requirements.
- Monitor inbound production shipments.
- Resolve production discrepancies, shortages and quality issues.
- Logistics & Warehouse Management
- Coordinate inbound and outbound logistics with 3PL.
- Track supplier shipments from factory through to warehouse.
- Liaise with warehouse teams regarding incoming deliveries and booking requirements.
- Coordinate Advance Shipping Notices (ASNs).
- Manage courier relationships
- Resolve customs clearance and shipping issues.
- Coordinate retailer-specific fulfilment requirements.
- Act as the primary operational contact for wholesale customers.
Inventory & Product Data Management:
- Maintain product master data within systems.
- Create new products and exclusive customer styles.
Creating and Maintaining:
- Style codes
- SKUs
- Barcode information
- Ensure product data accuracy across systems.
- Maintain Available-to-Sell (ATS) reports.
- Monitor inventory by warehouse and location.
- Investigate stock discrepancies.
Sales Support & Wholesale Administration:
- Prepare seasonal wholesale collections.
- Verify pricing and product information.
- Ensure all products are correctly represented within lookbooks.
- Coordinate market preparation.
- Export customer selections.
- Produce Excel order summaries.
- Finance & Invoicing
Systems & Process Improvement:
- Maintain and optimise operational systems.
- Develop scalable operational processes.
- Improve workflow efficiency across wholesale operations.
- Identify operational risks and implement solutions.
- Support the implementation of new logistics partners and systems.
What Oceanus is looking for…
Essential:
- A minimum of 3 years' experience in wholesale operations, supply chain or production management.
- Experience managing supplier relationships.
- Strong logistics and fulfilment experience.
- Experience using ERP/order management systems.
- Excellent organisational skills.
- Strong Excel skills.
- Excellent communication skills.
- Ability to manage multiple projects simultaneously.
- Strong problem-solving skills.
- High attention to detail.
- Highly organised and proactive.
- Strong sense of ownership and accountability.
- Commercially minded.
- Calm under pressure.
- Process-driven.
- Collaborative team player.
- Comfortable working in a fast-paced, growing business.
- Solution-oriented with a continuous improvement mindset.
Beneficial:
- Experience working with international suppliers.
- Knowledge of wholesale distribution.
- Experience working with 3PL providers.
- Experience with DHL shipping and customs.
- Inventory management experience.
- Understanding of retailer compliance requirements.
Application
Apply with a CV and a cover letter outlining your sutiability and interest.
Vacancy posted a month ago
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