Higher Clerical Officer – Band 3
Location: Daisy Hill Hospital
Pay Rate: £12.75 per hour
Contract: Temporary – Ongoing
⏰ Hours: 37.5 per week Mon- Fri 9-5
About the Role
An exciting opportunity has arisen for a motivated and organised Higher Clerical Officer (Band 3) to join our busy Radiology Team. The successful candidate will provide high-quality administrative support to ensure the efficient day-to-day running of Radiology services across the Trust.
This is a varied and rewarding role involving appointment scheduling, patient administration, reception duties, data entry and communication with patients, healthcare professionals and external agencies.
Key Responsibilities
- Manage and maintain patient information using Radiology Information Systems.
- Book and coordinate inpatient and outpatient radiology appointments.
- Handle telephone and face-to-face enquiries professionally and efficiently.
- Confirm appointments and help maximise clinic attendance.
- Process appointment changes, cancellations and non-attendances in line with procedures.
- Liaise with interpreters, ambulance services and other healthcare providers as required.
- Produce appointment letters, reports and other administrative documentation.
- Support reception services across Trust Radiology sites.
- Ensure accurate record keeping and compliance with GDPR and Trust policies.
Essential Criteria
Applicants must have:
- 4 GCSEs (Grades A-C), including English Language, or equivalent/higher qualification and
- 1 year’s experience in a clerical/administrative role or 2 years’ clerical/administrative experience .
- Experience using Microsoft Word .
- Effective communication and interpersonal skills.
- Strong organisational and prioritisation skills.
- Ability to work accurately with excellent attention to detail.
- Ability to work independently and as part of a team.
- A responsible attitude towards confidentiality.
- A valid UK driving licence and access to transport (reasonable adjustments apply where appropriate).
- Flexibility to work across Trust Radiology sites and participate in evening/weekend rotas when required.
Vacancy posted 5 days ago
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