Information Governance Officer

At Stonewater, we’re committed to operating in a compliant, transparent and accountable way -ensuring the information we hold is managed responsibly and securely.

We’re now looking for an Information Governance Officer to join our Governance & Assurance team. This is a fantastic opportunity for someone with a keen interest in data protection and compliance to play a key role in supporting data privacy practices across the organisation.

You’ll work closely with our Data Protection Manager, delivering day-to-day information governance activities, supporting colleagues with practical advice, and helping ensure we meet our legal and regulatory responsibilities.

What you’ll be doing

In this varied and rewarding role, you will:

• Manage data subject rights requests (including SARs) end-to-end, ensuring they are completed accurately and within statutory deadlines

• Provide first-line advice and guidance on data protection queries across the organisation

• Support the handling of personal data breaches, including logging, investigation support and follow-up actions

• Maintain key information governance records, including the Record of Processing Activities (RoPA)

• Monitor compliance with policies and processes, escalating risks where appropriate

• Support training and awareness activities to promote good data protection practices

• Assist with audits, reviews and regulatory reporting requirements

What we’re looking for

We’re looking for someone who is organised, detail-focused and confident working with processes and policy.

You’ll bring:

• Good working knowledge of UK GDPR, the Data Protection Act 2018 and data protection principles

• Experience in a data protection, information governance or compliance role

• Experience managing or supporting data subject rights requests or similar processes

• Strong organisational skills and the ability to manage competing priorities

• Clear, practical communication skills, with the confidence to advise colleagues

• The ability to work independently while knowing when to escalate more complex issues

It would be great if you also have:

• Experience supporting data breaches, audits or compliance activity

• Knowledge of records management or data retention practices

• A relevant qualification (or willingness to work towards one, such as CIPP/E)

• Experience working in a regulated environment such as social housing

Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK.

Discover Stonewater

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Are you ready to #DiscoverStonewater?

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.