Veterinary Receptionist

Role: Veterinary Receptionist

Location: Sampson Park Vets, Peterborough

Contract: Full-time, Permanent

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

Located on the outskirts of Peterborough, we enjoy the convenience and excellent transport links of the city while embracing the idyllic country lifestyle. The historic town of Stamford, home to the famous Burghley Horse Trials, is less than half an hour away, offering the perfect blend of necessity and luxury.

Byre Veterinary Surgery boasts a purpose-built, state-of-the-art facility equipped with the latest tools and technology, including endoscopy and laparoscopy. We specialise in exotics, soft tissue/orthopaedic surgeries, and ophthalmology referrals, ensuring a broad spectrum of cases to challenge and inspire you.

How You’ll Make a Difference

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.

You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

Working Pattern

We are looking for someone to cover 40 hours per week, either as 1 full time position, or 2 part time positions. The role would also include a share of 1 in 4 Saturday mornings 8.30-12.00. No OOH. Flexibility for holiday and sick cover will also be required.

You Might Be a Great Fit If...

The successful candidate will have excellent communication skills, be able to multi-task, and work alongside our existing team of dedicated and hard-working individuals. Previous veterinary practice experience is preferred, but not essential as long as a passion to work in the animal care industry exists.

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:

• A key client-facing role within a supportive and collaborative practice team

• Clear career pathways with progression opportunities within client care and practice leadership roles

• Ongoing learning and development supported by experienced colleagues and practice teams

• A values-led culture focused on care, community and continuous improvement

What We Offer Our Team

• 6.6 weeks' annual leave plus your birthday off

• Increasing holiday allowance based on length of service

• Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay

• Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme

• Learning and development opportunities via the inspiring vet care Academy

• Pension scheme

• Discounted veterinary care

• Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

Up to £27,100.13 per annum

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.