Electrical Technician

Serco Limited


Serco: Norfolk & Norwich University Hospital, NR4 7UY
Permanent, Full Time
Up to £44397 per annum + Excellent Benefits
Opportunities available include both Days Only and Shift Work (6-week rotating shift pattern
- rotated from 6am-2pm / 2pm -10pm / 10pm-6am) Additional rotary shift payment of £1950 per 52 weeks, additional pay 0.5x time on Saturdays, 1x time Sundays and bank holidays when rostered to work.


Ready to impact a better future?
As an Electrical Technician supporting the Norfolk and Norwich University Hospital (NNUH), you’ll help keep a critical healthcare environment running safely, reliably, and efficiently. Your work will directly support patient care, colleagues, and the wider community by ensuring essential electrical services are always available.
In this role, you’ll be part of a trusted estates team delivering a positive impact every day. From planned maintenance to urgent repairs, your expertise will help create a safe, compliant, and resilient hospital estate — where technology, care, and people come together for the future.


What you’ll do as an Electrical Technician
You’ll be entrusted to:
Maintain electrical services, plant, and equipment across the hospital estate to high safety and performance standards
Carry out reactive repairs, fault finding, servicing, commissioning, and maintenance as directed by estates supervisors and managers
Deliver planned preventative maintenance across a wide range of electrical systems and equipment
Work safely at all times, assessing risks, following permits and policies, and knowing when to seek advice or support
Communicate clearly with colleagues, supervisors, managers, and hospital staff regarding work activity, progress, and service availability
Accurately complete work orders and records using computerised labour control and time and attendance systems


Does this sound like you?
You’ll be a great fit for this role if you have…
Completed a recognised electrical apprenticeship or equivalent structured training programme
Relevant City and Guilds and or BTEC electrical qualifications
Proven experience working in a similar environment, ideally within large or complex buildings
Knowledge and understanding of electrical building services
Strong communication skills and a customer‑focused approach


Vetting and checks
A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.


Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.


What we offer
27 days plus bank holidays (increasing to 29 and 33 days respectively after 5 and 10 years’ service)
Up to 6% contributory pension scheme
Free park and ride shuttle service from Costessey Park and Ride
Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.


Let’s impact a better future, together. Apply today.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .