Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Grand Central Hotel.
Under the inspiring leadership of our Executive Head Housekeeper, Lisa Surgenor , you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.
The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out seven including weekends.
Hours of work are 3pm-11pm.
The salary for this full time position is £23,478 per annum.
We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit
About The Role
What You’ll Be Doing:
- Evening room preparation including removing bed spread and arranging bedding for sleep, closing curtains/blinds
- Refreshing towels and toiletries as required and providing amenities such as bottled water, slippers and chocolates
- Adjust lighting to a softer, relaxing level
- Cleaning and servicing guest rooms, bathrooms, corridors, and public areas to the highest standards.
- Stripping and making beds, vacuuming, mopping, and ensuring cleanliness in all areas of the hotel areas.
- Using equipment and materials efficiently, promptly reporting any maintenance or equipment issues.
- Safeguarding the security of guest rooms and stock by following procedures and handling lost property in line with company policies.
- Greeting guests when necessary and addressing any questions or requests they may have.
- Reporting guest concerns to the Supervisor/Manager and ensuring that they are addressed with courtesy and efficiency.
- Adhering to health, safety, and hygiene standards to ensure a safe environment for all guests and staff.
- Any other duties as required by management
Required Criteria
- Right to Work in the United Kingdom
- Good Command of English Language
- Must have good communication skills and a clean and tidy appearance
- Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths
- Excellent attention to detail
Desired Criteria
- Previous cleaning experience
Skills Needed
About The Company
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, a stand-alone gastro-pub, and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning.
For over 50 years this family owned business has successfully established its identity in the market because we place quality and service at the heart of everything we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests... and quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.
Company Culture
Our guests remember the small details.
The open fire in the lounge. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our people. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that.
We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey...
Company Benefits
We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.
Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Competitive salary, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Employee Recognition Scheme, On the job learning, Access to Health & Wellbeing app, Long service awards, Staff celebration events, Company employee App
Salary
£23,478.00 per year
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