JOB DESCRIPTION AND PERSON SPECIFICATION
JOB TITLE : Team Leader
REPORTS TO: Service Manager
HOURS: 35
SUMMARY
To provide practice leadership and direction to the staff team, working with vulnerable adults in supported living services and out in the community. You will be required to adopt the values and ethos of the company, applying a person-centred approach that fosters self-awareness, personal growth and gives each person the strongest voice with regards to decision making and lifestyle choices. This is a blended role combining hands-on support and management/admin time.
ROLE DESCRIPTION
- To be responsible for providing comprehensive person-centred service delivery where the focus is outcome based and centred on the individual’s well-being.
- To support the Area Manager to lead and manage a team of support workers in the delivery of effective home support and care services.
- To work in close collaboration with the multi-disciplinary Teams (Community Mental Health Team, Social Services, Primary Care/Health Care).
MAIN RESPONSIBILITIES
1. To provide excellent practice leadership to support staff and to model the way of working that PCAS promote.
2. To ensure that Support Plans, Risk Assessments and other associated support documents are fully completed and reviewed.
3. To ensure that Support Workers are supported to develop in line with role requirements.
4. Induction for new Support Workers, including Care Certificate assessment.
5. Supervision and Appraisal of Support Staff as delegated by the Area Manager.
6. To ensure that staff annual leave is managed in accordance with company policy.
7. To ensure that Log Notes are completed and filed in accordance with company policy.
8. To deputise for the Service Manager as required.
9. To oversee Key Workers and ensure that monthly reviews are completed, and goals set and/or reviewed as appropriate.
10. To facilitate staff and tenant meetings on the required basis and ensure minutes are produced and signed by all relevant parties.
11. To ensure that all safeguarding requirements are adhered to and met.
12. To carry out service audits as required.
13. Any other duties as reasonably expected by line manager.
14. To ensure company policies are understood and adhered to.
15. To ensure Code of Practice is understood and adhered to.
16. To undertake first line performance management activities with support staff.
17. To be the lead person for Infection Control and ensuring that services are safe.
OUR COMMITMENT TO YOU
1. To provide ongoing training and development needs within your role
2. To provide the employee with genuine scope and progression within their career
3. Ensure your thoughts and opinions matter
4. To listen and constantly improve PCAS Kent are committed to being an equal opportunities employer.
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