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Corporate Services Officer (Complaints)

£32.91k - £42.96k per annum
Temporary

Job description

Choice is seeking a Corporate Services Officer on a temporary basis. This person will play a key role in supporting the effective delivery of corporate services across the organisation, with a particular focus on managing and resolving formal complaints. This role combines complaint investigation and resolution with broader responsibilities in communications, event coordination, and corporate governance. Please see employer website for full job details & person specification.

Responsibilities

  • Assist the Corporate Services Manager with data protection and Section 75 compliance
  • To investigate and seek resolution to any formal complaints made to the Association
  • Assist with the arrangement of staff conference and any other events as required
  • Assist with the production, promotion and reporting of the annual Staff Survey
  • Manage and assist with the drafting of Group submissions to industry awards

Skills and Qualifications

Essential Skills

  • Degree in Business, Marketing, Communications or PR
  • 2 years’ experience in a corporate services role with governance/complaints handling experience

Desirable Skills

  • Member of a professional body

Further Information

Temporary 51 weeks’ subject to review.

Vacancy posted 20 hours ago
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