General Assistant

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: and 

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Playtech's ECM  unit is looking for an office-based  General Assistant to support its production and repair operations. Secondary role could include cross departmental work in both our busy customer service and stores departments of which additional training will be given as required.

Job Description

Your influential mission. You will be involved in...

• Triage of handheld tablets, server-based work which would include fault diagnosis, troubleshooting and set-up of replacement devices to be returned to our customers.
• Modular component repair of tablet/PC electronics, hardware troubleshooting and repair.
• Accurate and detailed logging of records using spreadsheets. 
• Repair and maintenance of various electrical components and hardware.
• Safe handling/lifting and movement of equipment throughout both our Production and Stores Department.

Qualifications

Components for success. You...

• Have a basic level of understanding of both software and hardware with experience using word/excel advantageous.
• Are flexible in nature with a high level of motivation to learn and a strong work ethic.
• Have thorough attention to detail with the ability to troubleshoot and problem solve, working to tight deadlines. 
• Are organised, efficient and have the ability to work on your own discretion or as part of a team.

You'll get extra points for...

• Having IT/Electronic/Electrical related

  qualifications

  , but this is not essential as full training will be given inhouse.
• A Full driving license.

Thrive in a culture that values...

• Taking initiative and a confident approach at the workplace
• Global scope and inclusive working environment
• Constant learning and development opportunities
• Active lifestyle and mental well-being
• Fun and engaging company events

Additional Information

Located in East Yorkshire close to Hull, ECM is the leading supplier of Bingo software solutions to the UK retail gaming industry. We create and maintain a broad range of solutions for our clients, including Wide Area real-time gaming networks and have over 40,000 Bingo game tablets in daily use by players across the UK and Eire.  

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.