Environmental Support Assistant

Govanhill Housing Association provides a comprehensive range of services focused on the needs of tenants and owner occupiers in the Govanhill and Merrylee communities. We carry out acquisition and improvement of tenemental stock as well as delivering a new build programme. We work closely with our subsidiary company, Govanhill Community Development Trust, whose community development and regeneration services complement our own role as a social landlord.

We are looking for a compassionate and motivated Environmental Support Assistant to join our Tenancy Services team. In this new and rewarding role, you will work directly with tenants to tackle environmental issues such as pest issues like bedbugs, rats and cockroaches. You will provide hands-on support, clear advice and reassurance during what can often be a stressful time.

You will act as a key link between tenants, contractors, staff and GCC coordinating treatments, carrying out home visits and helping people prepare their homes to achieve lasting solutions. Beyond resolving immediate issues, you will play a vital role in promoting prevention and supporting tenancy sustainment

If you’re an empathetic communicator with strong organisational skills, a commitment to excellent customer service and a passion for improving people’s lives, we would love to hear from you.

As the Govanhill area has a diverse community, the ability to speak a community language is desirable.

If you share our commitment to providing excellent services to our customers in Govanhill and Merrylee and would enjoy working within this diverse community, you can find further information in the Application Pack which can be obtained from our website.

If a disabled applicant meets the minimum criteria for the role they may be given the opportunity to demonstrate their skills, talent and abilities at interview. There may be occasions however where it is not practicable or appropriate to interview all applicants who meet the minimum criteria for the job. In certain recruitment situations, such as high number of applications for a role, we may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. We will do this through scoring against both the essential and desirable criteria which are noted in the person specification for the role.

EVH conditions of service will apply.

Govanhill Housing Association is committed to Equality of Opportunities and welcomes applications from all sections of the community.