Operational Leader - Southern - Apprentice

Summary

This apprenticeship is a role within the Civil Service. To see full details of the apprenticeship click on ‘apply’ to go to the Civil Service Jobs website.  

Wage

£38,772 a year

Training course

Counter fraud investigator (level 4)

Hours

Click apply to see full details of the working week for this apprenticeship.

36 hours 30 minutes a week

Start date

Thursday 1 October 2026

Duration

2 years

Positions available

8

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This apprenticeship is a role within the Civil Service. To see full details of the apprenticeship click on ‘apply’ to go to the Civil Service Jobs website.  

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

• Tamarisk House, 1 Cotlands Road, Bournemouth, BH1 3BG
• 100 Temple Street, Bristol, BS1 6HT
• St Annes House, 2 St Annes Road, Eastbourne, BN21 3XX
• 64 Exeter Street, Plymouth, PL4 0AJ
• Brendon House, 36 High Street, Taunton, TA1 3NY
• Lemon Quay House, Lemon Quay, Truro, TR1 2PU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

To be confirmed

Training course

Counter fraud investigator (level 4)

What you'll learn

Course contents

• Apply legislation and associated codes of practice and can determine points to prove in pursuing an investigation. Apply departmental policy.
• Investigate the points to prove in pursuing an investigation.
• Identify sources of information e.g. regarding the process of policy and law change.
• Maintain case files and produce investigation plans to the required standards for criminal, civil, regulatory or disciplinary investigations.Apply the Fraud Investigation Model (Criminal) / or organisational equivalent when responding to allegations of fraud.
• Differentiate between types of evidence (direct, circumstantial, hearsay etc.) and relate their significance.
• Utilise forensic opportunities and how to apply them in investigations (where relevant to the type of investigations undertaken).
• Apply consideration of the principles of RIPA codes of practice.
• Implement best practice for note taking during the course of an investigation (where relevant to the type of investigations undertaken).Implement best practice for witness statements during the course of an investigation (Relevant to the type of investigations undertaken).
• Produce records of the investigation activities / enquires during the course of an investigation.Apply the rules and relevant policies relating to the continuity of evidence so the source of evidence can be fully supported.Apply the classification and handling of information in line with the National Intelligence Model and national intelligence methodology (criminal investigation) and appropriate handling principles to source and intelligence material, demonstrating knowledge of potential risks of mishandling.
• Participate in searches (including consideration of Legal Professional Privilege) of a person, premises, vehicles or workplaces, adhering to policy and legislation of organisation.
• Assess the strength of evidence and apply the relevant legislation and codes of practice to gather evidence to required standards, subject to role
• Produce witness statements to the required standard for the investigations e.g. Criminal Investigation Standard.
• Use analysis techniques on a range of data and make sound and fair investigation decisions in investigation as appropriate.Apply the organisation’s protective marking scheme and source management before disseminating material.
• Apply the briefing and de-briefing method, disseminating information gathered to the appropriate individuals, groups, or departments as required, for all investigations.
• Utilise the PEACE model for interviewing, applying conversation management and open recall techniques, complete an overarching investigative interviewing strategy, produce interview plans, summarise and evaluate interviews to the required standard.
• Undertake an interview appropriate to the investigation being undertaken, introducing testimony and exhibits during interviews as appropriate.
• Recognise and respond to the varying demands of the witness.
• Produce and retain accurate investigator notes, narrative statements, 3rd party witness testimonies and transcripts.
• Produce concise, timely, clear, balanced & accurate reports, briefings, letters, e-mails & other items of correspondence.
• Prepare files, applications and orders for court to the required standard for the activity undertaken.
• Present evidence as a witness at appropriate hearings.Refer appropriate cases to other law enforcement agencies.
• Comply with the provisions of disclosure in legal proceedings.
• Obtain, record & present evidence in court during proceedings.
• Produce full and accurate post investigation assessments.
• Produce an evidence file with material to support court, tribunal or disciplinary proceedings in accordance with the requirements of the relevant legislation, codes of practice or departmental policy.
• Utilise the correct powers appropriate to the type of investigation.
• Build and maintain new and existing partner / stakeholder relationships to achieve progress on objectives, key initiatives and shared interests and developing beneficial working relationships.
• Categorising fraud and provide insight into how the fraud was perpetrated, calculate the losses and costs borne in cases of fraud for use in sanctions and redress outcomes.
• Apply legislation and associated codes of practice and can determine points to prove in pursuing an investigation. Apply departmental policy.
• Investigate the points to prove in pursuing an investigation.
• Identify sources of information e.g. regarding the process of policy and law change.
• Maintain case files and produce investigation plans to the required standards for criminal, civil, regulatory or disciplinary investigations.Apply the Fraud Investigation Model (Criminal) / or organisational equivalent when responding to allegations of fraud.
• Differentiate between types of evidence (direct, circumstantial, hearsay etc.) and relate their significance.
• Utilise forensic opportunities and how to apply them in investigations (where relevant to the type of investigations undertaken).
• Apply consideration of the principles of RIPA codes of practice.
• Implement best practice for note taking during the course of an investigation (where relevant to the type of investigations undertaken).Implement best practice for witness statements during the course of an investigation (Relevant to the type of investigations undertaken).
• Produce records of the investigation activities / enquires during the course of an investigation.Apply the rules and relevant policies relating to the continuity of evidence so the source of evidence can be fully supported.Apply the classification and handling of information in line with the National Intelligence Model and national intelligence methodology (criminal investigation) and appropriate handling principles to source and intelligence material, demonstrating knowledge of potential risks of mishandling.
• Participate in searches (including consideration of Legal Professional Privilege) of a person, premises, vehicles or workplaces, adhering to policy and legislation of organisation.
• Assess the strength of evidence and apply the relevant legislation and codes of practice to gather evidence to required standards, subject to role
• Produce witness statements to the required standard for the investigations e.g. Criminal Investigation Standard.
• Use analysis techniques on a range of data and make sound and fair investigation decisions in investigation as appropriate.Apply the organisation’s protective marking scheme and source management before disseminating material.
• Apply the briefing and de-briefing method, disseminating information gathered to the appropriate individuals, groups, or departments as required, for all investigations.
• Utilise the PEACE model for interviewing, applying conversation management and open recall techniques, complete an overarching investigative interviewing strategy, produce interview plans, summarise and evaluate interviews to the required standard.
• Undertake an interview appropriate to the investigation being undertaken, introducing testimony and exhibits during interviews as appropriate.
• Recognise and respond to the varying demands of the witness.
• Produce and retain accurate investigator notes, narrative statements, 3rd party witness testimonies and transcripts.
• Produce concise, timely, clear, balanced & accurate reports, briefings, letters, e-mails & other items of correspondence.
• Prepare files, applications and orders for court to the required standard for the activity undertaken.
• Present evidence as a witness at appropriate hearings.Refer appropriate cases to other law enforcement agencies.
• Comply with the provisions of disclosure in legal proceedings.
• Obtain, record & present evidence in court during proceedings.
• Produce full and accurate post investigation assessments.
• Produce an evidence file with material to support court, tribunal or disciplinary proceedings in accordance with the requirements of the relevant legislation, codes of practice or departmental policy.
• Utilise the correct powers appropriate to the type of investigation.
• Build and maintain new and existing partner / stakeholder relationships to achieve progress on objectives, key initiatives and shared interests and developing beneficial working relationships.
• Categorising fraud and provide insight into how the fraud was perpetrated, calculate the losses and costs borne in cases of fraud for use in sanctions and redress outcomes.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

English Language and Maths (grade C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

Click apply for details