Housing Worker

Tyneside supported housing 

Part-time (18.75 hours per week), days and hours worked each day can be negotiated

A fantastic opportunity has arisen to join our team in Newcastle as a Housing Support Worker.

As the UK’s only substance misuse charity and housing association, we have developed considerable expertise in the provision of specialist supported housing for people at all stages of their recovery journey. This vacancy presents a rare and exciting opportunity to join our Tyneside team, based close to Newcastle City Centre and delivering support to people in recovery from drug and alcohol misuse.

Join us and you’ll be part of a small, committed team working across 3 sites with a total of 20 clients managing a small case load, providing high quality and inclusive services to individuals with a range of backgrounds and experiences, including substance use, offending, and homelessness. You’ll provide one-to-one support to identify strengths and goals, and work with each individual to support them to build recovery capital and achieve their ambitions, including accessing training and education, engaging with community and peer support, and building recovery capital.

Working with the local manager, there is also a large element of supervising housing management tasks ensuring compliance with housing standards, heath and safety and also ensuring properties are maintained to high standard

While we welcome candidates with a background in housing, substance use, or similar fields this is not essential. What you will need is a genuine desire to support people to transform their lives, good interpersonal and listening skills, and a commitment to personal and professional development. A sound knowledge and understanding of the issues that can affect the people we work with is desirable.

This role is largely 9-5, but as there is part time post there flexibility around days and hours of work

There is also a requirement to participate in an on-call Rota, which has an additional payment.

A driving licence and own transport would also be desirable for travel between sites

Your Rewards

• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata)
• You will be paid £13,149 annually (Full time equivalent £26,298)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

Closing date 20/07/2026