Senior UX Content Writer

Senior UX Content Writer
Location: London
Role Type: Permanent
Work Setup: 5 days onsite

Who We Are
We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds.

The Role
As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within one of our clients, a major digital Investment Management business. In return, we will provide you with opportunities to develop your skills through ongoing training and professional support.

Experience of Content Design/UX Writing within a large regulated environment and experience of Figma, Jira and Confluence are key requirements for the role.

What you'll do

• Lead content design for new products, services and customer journey enhancements across web and mobile platforms.
• Partner with Product, Design, Research and Engineering teams to create intuitive, user-focused experiences that support business objectives.
• Develop clear, accessible and engaging content aligned with brand standards and customer needs.
• Work closely with Legal, Compliance and Controls teams to ensure content meets regulatory requirements and approval standards.
• Drive improvements to content processes, style guidelines, collaboration tools and the effective use of AI technologies.
• Advocate for content design best practices and use customer research insights to optimise understanding and usability.

What you bring

• Proven experience as a Content Designer, UX Writer or in a similar content design role within banking, financial services or another regulated environment.
• Extensive background creating and optimising digital content across web and mobile customer journeys.
• Strong ability to simplify complex information into clear, accessible and engaging user experiences.
• Proficient in Figma, Jira and Confluence.
• Excellent written and verbal English communication skills, with the ability to collaborate effectively across Product, Design, Technology and business teams.

What's Next?
If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role further.

We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you.

This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.