Maintenance Person (Caretaker)

Maintenance Person (Caretaker)

Location: Goals Tolworth

Responsible to: General Manager

Hours: 30–40 hours per week

Purpose of the Role

To take ownership of the day-to-day maintenance, upkeep and presentation of Goals Tolworth, ensuring our facilities provide a safe, welcoming and high-quality environment for customers and the team.

As one of our larger sites, Tolworth includes small-sided artificial pitches, a full-size pitch, grass pitch and Club facilities. The role combines general maintenance and caretaking with the upkeep of pitches, grounds and external areas.

You will proactively identify and resolve maintenance issues, working with the General Manager and specialist contractors where required.

Key Responsibilities

Site Maintenance & Caretaking

• Regularly inspect the Club, pitches, grounds and external areas for maintenance, presentation and Health & Safety issues.

• Carry out general repairs to fixtures and fittings, internally and externally.

• Undertake general DIY and minor joinery, plumbing, roofing or electrical work where appropriately competent and authorised.

• Carry out painting, decorating and deep cleaning as required.

• Maintain the Club and external areas to a high standard, escalating issues requiring specialist attention.

Pitches & Grounds

• Maintain the full-size pitch, grass pitch and artificial playing surfaces.

• Carry out grass cutting, basic gardening and general grounds maintenance.

• Maintain artificial surfaces, including brushing, redistribution of infill and white lining where required.

• Inspect playing surfaces and undertake appropriate minor repairs.

• Maintain and repair pitch perimeter fencing and kickboards.

• Fit, replace and repair goal nets, including high-level netting where appropriately trained and authorised.

• Keep pitches, walkways, car parks and external areas clean, tidy and free from hazards.

• Report significant deterioration or damage to pitches, grounds or equipment.

Planned & Reactive Maintenance

• Carry out planned, preventative and reactive maintenance across the site.

• Identify potential problems early and take appropriate action.

• Respond promptly to urgent issues and make areas safe where an immediate repair cannot be completed.

• Advise the General Manager of longer-term maintenance requirements.

• Plan work to minimise disruption to customers and Club operations.

• Maintain appropriate records of maintenance checks and completed work.

Contractors & Suppliers

• Liaise with contractors and suppliers for specialist maintenance work.

• Obtain quotations or estimates where required and support the General Manager in achieving value for money.

• Monitor contractor work and ensure appropriate standards and Health & Safety requirements are maintained.

• Escalate work requiring significant expenditure or specialist support.

Health & Safety

• Complete maintenance activities safely and in accordance with Company Health & Safety requirements.

• Identify hazards and take appropriate action to remove, isolate or report risks.

• Carry out routine facilities checks where appropriately trained.

• Store maintenance equipment and materials safely and securely.

• Only undertake specialist tasks, use equipment or work at height where appropriately trained, competent and authorised.

• Immediately escalate significant Health & Safety concerns.

Other Responsibilities

• Complete stock checks of maintenance equipment and materials.

• Assist with beer cellar management where required, including stock rotation, pipe cleaning and safe storage of gas supplies and barrels.

• Undertake manual handling duties in accordance with training.

• Work with the General Manager and Club team to maintain high standards across the site.

• Undertake other reasonable duties appropriate to the role.

About You

We're looking for someone who takes pride in looking after a site, enjoys being hands-on and can work independently. You'll be proactive, able to spot what needs doing and take ownership of completing tasks.

Ideally, you'll have:

• Previous caretaker, maintenance, facilities, grounds or similar practical experience.

• Good general maintenance and DIY skills.

• Sports, leisure or grounds maintenance experience would be advantageous.

• Good problem-solving and organisational skills.

• Good awareness of Health & Safety and safe working practices.

• The ability to prioritise planned and reactive work.

• Confidence working independently and as part of a team.

• Good communication skills.

• The ability to meet the physical requirements of the role.

• A willingness to undertake relevant training.

• Relevant maintenance, working-at-height or access-equipment qualifications are advantageous but not essential.

Additional Information

Appropriate training will be provided where required.

The duties listed are not exhaustive and the postholder may be required to undertake other reasonable duties compatible with the role.

Benefits

• Birthday Holiday (after 2 years' service)

• Paid breaks

• Enhanced Pension scheme

• Employee Assistance Programme

• Bonus scheme and team incentives

• 40% Staff Discount on F&B (alcohol excluded)

• 50% Discount on Goals KPs (own child or grandchild, basic package only)

• Free individual pitch hire (maximum twice per week)

• Annual events

• Uniform

• Stream

• Discount Club