Winter internship 2019 Front Office in Alpine Ski Resorts France
In the hotel, the receptionist is the client's first contact so the first impression must therefore be positive and professional. It plays a decisive role in the smooth running of the stay and in the organization with all the other departments of the hotel. An intern in Front Office will practice all languages and will have a high responsibility, representing the hotel brand.
RESPONSIBILITIES
After a period of training you will be able to:- Greet and inform guests about the conditions of stay: breakfast hours, additional services, wi-fi, and special requests
- Manage arrivals and departures: check-in / check-out
- Update information available to customers (leaflets, catalogs, business cards ...)
- Promote the services offered by the hotel (always trying to improve sales and benefits for the hotel)
- Booking: emails, phones and use the software (opera o similar)
- Report rates to the Yield Manager
COMPANY'S PRESENTATION
Our partner is a Mountain residence ideally located for people that want to enjoy a winter holidays skying in French Alpes. In the lovely city of Chamonix, the hotel is also very close to the famous Mont-Blanc highest French Mountain.PROFILE REQUIRED
You speak fluent French (B2). You are available for 2 to 4 months internship and your university provides an internship agreement (Erasmus placement welcome). You are smily and positive.Vacancy posted more than 2 months ago
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