Lead Service Technician

Employer Location: Down

Job description

Are you an experienced service technician looking to join a fast-paced, fresh, high-tech engineering team? SpreadPoint is a forward-thinking, fast-paced engineering company manufacturing some of the most technologically advanced agricultural/industrial machinery in Northern Ireland with worldwide distribution. Our team is passionate about innovation, problem-solving and providing exceptional service to our customers, and we want you to be part of it. This is a hands-on role in a fast-paced manufacturing environment. You will be responsible for overseeing all machinery prior to customer delivery and be the first point of contact for service work, breakdowns and maintenance. You will work closely with production engineers and assembly line technicians ensuring machinery leaving the factory meets all SpreadPoint quality checks. This role is part factory / part field based with potential for travel.

Responsibilities

• Pre-delivery inspection of new machinery before customer delivery.
• Service and maintenance of SpreadPoint machinery (in factory and customer sites).
• Diagnose and repair electrical, hydraulic and mechanical faults.
• Build strong relationships with customers, ensuing an excellent service experience.
• A high focus on continuous improvement initiatives.
• Report factory defects and assist with solutions

Skills and Qualifications

Essential Skills

• Minimum 3 years’ experience in mechanical engineering work.
• Full UK driving licence or equivalent.
• Strong understanding of mechanical and hydraulic systems.
• Ability to read technical manuals and diagrams effectively.
• Skilled at providing excellent customer service, on-site and over the phone.
• Ability to work independently and under pressure as well as part of a team.

Desirable Skills

• Basic vehicle electronic knowledge.
• CANBUS knowledge.
• Knowledge of LEAN production practices.

Further Information

For further information please send a copy of your CV to View email address on jobapplyni.com Spreadpoint is an equal opportunities employer. Only successful candidates will be contacted. Benefits: Service Van supplied. Mix of factory / field-based work with Potential for travel. Training provided / CPD. Work in a modern, high-tech environment.