Legal Support Assistant

Legal Support Assistant - Level 1 (Residential Department)

Location: Shrewsbury

Salary : £24,600 - £26,700 (depending on experience)

Working hours: 36.25 hours per week, working Monday to Friday 9am - 5:15pm

Are you highly organised, detail‑driven and looking to start or develop your career in legal support?

Our clients Residential Department is expanding, and we're looking for a motivated Legal Support Assistant - Level 1 to join their specialist team in Shrewsbury.

This role is ideal for someone who thrives in a fast‑paced environment, enjoys working collaboratively, and takes pride in delivering exceptional client service. You'll be part of a friendly, supportive Legal Services Team, providing essential administrative and file‑related support to fee earners and helping the department deliver an efficient, professional service.

Why Join Us?

You'll be part of a supportive team where your development matters. You'll gain hands on experience in residential conveyancing support, with opportunities to build your skills and progress within the firm.

What You'll Be Doing:

The post holder will work with a team of specialists in the Residential Department, supporting Fee Earners within the team.

You'll play a key role in the smooth running of the department, including:

* Providing high‑quality administrative and legal support across residential matters.
* Managing diaries, organising meetings, and acting as the first point of contact for enquiries.
* Gathering initial client details and liaising with the Legal Support Service team.
* Preparing correspondence, maintaining client files, and assisting with document bundles.
* Taking detailed instructions from clients (without giving legal advice) and supporting fee earners in progressing matters.
* Handling post‑completion tasks such as SDLT/LTT returns and Land Registry applications.
* Recording and monitoring your time on client matters, with up to 1 hour per day of fee‑earning activity.
* Ensuring compliance with firm procedures, professional standards, and GDPR.

What We're Looking For:

We're looking for someone with high attention to detail, particularly when tracking, monitoring and time‑recording work on client matters, along with:

* 5 GCSEs (Grade 4/C or above) including English and Maths.
* Strong administrative experience with confidence managing busy diaries.
* Excellent written, verbal and in‑person communication skills.
* Ability to work proactively, use initiative and manage a varied workload.
* Strong organisational skills, exceptional accuracy and attention to detail.
* Solid IT literacy, particularly in Microsoft Word, Excel and Outlook.
* Comfortable working under pressure and able to build rapport with clients and colleagues.

It would also be advantageous to have:

* A Law or Business degree, or a CILEX qualification.
* Previous experience in a legal support role.
* Familiarity with practice management or time‑recording systems.
* Basic understanding of legal principles.

Apply now

If you're ready to take the next step in your legal support career, we'd love to hear from you. Apply today!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.