Logistics/Operations Apprentice

Summary

Supporting the logistics & operations in a warehouse environment, learning transport planning, warehouse duties, customer service, import & export processes, security & aviation compliance, health & safety, and transportation of goods in the UK.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Salary reviewed after 12 months.

Training course

Supply chain warehouse operative (level 2)

Hours

Monday to Friday 9.00am - 5.30pm

37 hours 30 minutes a week

Start date

Monday 28 September 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Learning transport planning and vehicle routing
• Raising customer bookings
• Supporting the Transport Manager with vehicle servicing and maintenance scheduling
• Logging and reporting operational issues
• Briefing drivers at the start of the day and conducting debriefs at the end of the shift
• Assisting the customer service team with queries
• Developing an understanding of Transport Operator Licensing
• Developing an understanding of tachograph regulations
• Learning about dangerous goods handling requirements
• Developing professional email etiquette
• Building strong problem-solving skills
• Gaining experience across multiple internal and external systems
• Understanding health & safety responsibilities
• Awareness of aviation cargo security requirements and supporting the Security Manager
• Spending time with drivers to gain insight into their roles and the challenges within road transport
• Visiting customers

Where you'll work

Unit 9, More Plus
Central Park, Madison Way
Severn Beach
Bristol
BS35 4ER

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Training course

Supply chain warehouse operative (level 2)

What you'll learn

• Conduct risk assessments within the working environment.
• Apply safe working practices in line with associated health and safety legislation and company policy.
• Receive products in line with organisational procedures.
• Store and pick products in line with organisational procedures.
• Dispatch products in line with organisational procedures.
• Decant, pack products in line with organisational procedures.
• Communicate with others verbally, for example internal and external customers, colleagues, and managers.
• Communicate in writing with others, for example internal and external customers, colleagues and managers.
• Load and unload products, considering the product that is to be moved and its current and planned destination.
• Use tools and equipment to aid in product handling.
• Use information technology and digital systems. Comply with GDPR and cyber security.
• Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
• Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
• support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
• Identify and escalate problems beyond own responsibility.
• Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
• Follow equity, diversity and inclusion rules.
• Carry out and record learning and development activities.
• Conducts handover activities.
• Conduct risk assessments within the working environment.
• Apply safe working practices in line with associated health and safety legislation and company policy.
• Receive products in line with organisational procedures.
• Store and pick products in line with organisational procedures.
• Dispatch products in line with organisational procedures.
• Decant, pack products in line with organisational procedures.
• Communicate with others verbally, for example internal and external customers, colleagues, and managers.
• Communicate in writing with others, for example internal and external customers, colleagues and managers.
• Load and unload products, considering the product that is to be moved and its current and planned destination.
• Use tools and equipment to aid in product handling.
• Use information technology and digital systems. Comply with GDPR and cyber security.
• Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
• Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
• support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
• Identify and escalate problems beyond own responsibility.
• Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
• Follow equity, diversity and inclusion rules.
• Carry out and record learning and development activities.
• Conducts handover activities.

Training schedule

• Supply Chain Warehouse Operative Level 2
• On-the-job training delivered by the employer
• Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment
• For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
• Allocation of an apprenticeship delivery coach who will carry out regular training
• Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop
• Identify, track and support 6 hours of off-the-job training activities
• Quarterly formal progress review meetings, identifying learning achievements and next steps

More training information

Training on internal systems, processes will be provided by the employer.

Requirements

Essential qualifications

GCSE in:

• English (grade Minimum Grade C or 4)
• Maths (grade Minimum Grade C or 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Number skills
• Team working
• Physical fitness

Other requirements

Due to company insurance restrictions, applicants must be a minimum of 18 years of age.