HR Business Partner

About The Role

Are you an experienced HR professional who enjoys building strong relationships, influencing positive change and helping colleagues thrive? We’re looking for an HR Business Partner to act as the bridge between strategic priorities and operational delivery, ensuring our people plans translate into practical, impactful outcomes across our Central Services teams. Working closely with leaders, you’ll provide expert HR advice, support organisational change and use people insights to help shape business decisions.

Key Responsibilities:

• Partner with leaders to understand business priorities and deliver people-focused solutions aligned to organisational goals.
• Manage complex and sensitive employee relations cases, balancing organisational risk with a fair and values-led approach.
• Support workforce planning, capability development, organisational design and change initiatives.
• Use people data and insights to identify trends, inform decision-making and drive action.
• Work collaboratively with HR colleagues to deliver a high-quality end-to-end people service.
• Champion organisational values and culture, identifying opportunities to improve people processes and practices.

Why should I join Bromford, Flagship, LiveWest?

This is an exciting opportunity to join a forward-thinking HR team where you’ll have the chance to make a real impact on colleague experience, organisational performance and business success. Working across a broad range of functions and locations, you’ll influence strategic decisions, support meaningful change and help shape the future of our people services.

The salary for this role is £45,000 - £50,000 per annum, depending on experience.

This is a full time role working 37 hours per week .

We're flexible on where you're based – you can work from any of our Bromford, Flagship, LiveWest offices including Norwich, Tewkesbury, Exeter and Weston-super-Mare. This is a hybrid role, with a mix of home and office working. From time to time, you may be asked to visit another office to support colleagues or attend meetings, although this is expected to be infrequent.

You will support our Central Services teams across the South West, Midlands and East of England (including Norwich) and should be comfortable travelling as required to meet business needs.

About The Candidate

To be successful in your application for the role of HR Business Partner , you will have the essential skills and experience for a level 5 role (please see candidate information pack) and the following role specific skills and experience:

Essential Skills

• Strong HR business partnering skills with the ability to translate strategic objectives into practical people solutions.
• Excellent communication, influencing and relationship-building skills.
• Ability to engage, support and challenge stakeholders at all levels.
• Strong presentation and coaching skills.
• Ability to interpret people data and identify meaningful trends.
• Customer-focused approach with strong organisational skills.

Essential Experience

• Managing complex and sensitive employee relations cases.
• Supporting organisational change, workforce planning and people initiatives.
• Partnering with leaders to improve people performance and colleague experience.
• Using data and insight to inform people-related decisions.
• Delivering high-quality HR support in a fast-paced environment.
• Building effective relationships with a wide range of stakeholders.

Essential Knowledge

• Good understanding of UK employment law and HR best practice.
• Knowledge of organisational culture, employee engagement and people processes.
• Understanding of HR analytics and how data can improve business outcomes.
• Awareness of workforce planning and capability development approaches.

Essential Qualifications

• Educated to A Level standard or equivalent.
• CIPD Level 5 qualified or equivalent HR experience.

Desirable Skills

• Ability to support AI-enabled service improvements within HR.
• Strong facilitation and change management skills.
• Experience influencing senior stakeholders through data and insight.

Desirable Experience

• Experience supporting organisational design or transformation programmes.
• Experience using predictive analytics or workforce insight tools.
• Experience working within large, complex organisations.

Desirable Knowledge

• Understanding of emerging HR technologies and AI-enabled service delivery.
• Knowledge of workforce planning methodologies and future skills requirements.

Desirable Qualifications

• CIPD Level 7 qualification or working towards this.
• Professional development in organisational development, people analytics or change management.

About The Company

Our Reward and Benefits:

• Working Style:  Hybrid working with 2 - 3 days in the office to support your work/life balance.
• Generous Annual Leave:  Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions:  Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks:  Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development:  Invest in your future with ongoing personal and professional growth opportunities.
• Family Support:  Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters:  Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel:  Save with our Cycle to Work and Car Benefit schemes.
• Giving Back:  Up to four paid volunteering days a year to support our communities.

About Us:
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest:

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.