Senior Support Worker

Great teams need someone steady at the centre of them. That's you.

Join Positive Futures as a Senior Support Worker and take the next step in your care career, providing high quality support to people with a learning disability, acquired brain injury or autism, while mentoring, coaching and acting as a strong role model for the staff around you. This is a role for someone who already knows what good support looks like, and wants to help others get there too.

You'll hold coordinator responsibility for a number of the people we support, taking the lead on developing, reviewing and evaluating their person-centred plans. You'll take on Shift Leader responsibilities when needed, offering guidance to colleagues, and you'll provide regular, good quality person-centred supervision to the staff you support.

• Real progression: Step up into coordinator and shift leadership responsibility, with support to work towards a QCF Level 3 if you don't already hold one.
• A role that shapes others: Coach, mentor and supervise staff, helping them deliver the same quality of support you do.
• Genuine trust and responsibility: Take the lead on reviews, risk management, and health and safety oversight within your service.

If you've got care experience already and you're ready to lead as well as support, we'd love to hear from you.

About The Role

This is where hands-on support meets genuine leadership, day in, day out.

As a Senior Support Worker, you'll provide high quality, person-centred support to the people you work with, while also holding lead responsibility for coordinating reviews with the people we support, their families and other significant people in their lives. You'll act as a strong role model at all times, promoting best practice in everything from personal care to positive behaviour support.

You'll be involved in inducting, coaching and mentoring staff, particularly around active support and managing behaviour that challenges, using stress and coping plans or Positive Behaviour Support plans where relevant. As Shift Leader, you'll offer advice and guidance to colleagues, chair or take part in meetings, and maintain oversight of records, finances, medication and health and safety within your service.

This role suits someone with at least 6 months' paid experience in a health and social care or community setting, ideally with experience leading a shift or acting as a key worker, and confidence using digital systems for records, rotas and incident reporting. A QCF Level 3 in Health and Social Care (or equivalent) is preferred, though we'll consider candidates willing to work towards it.

If you're ready to bring both hands-on support and genuine leadership to a team that values both, this is a great next step.

Required Criteria

• At least 6 months paid experience supporting people in a health and social care or community setting
• Experience leading a shift or acting as a key worker, including supervising colleagues and coordinating reviews or plans
• Basic digital skills e.g. to record notes and use rota, HR or care systems.

Desired Criteria

• QCF / NVQ Level 3 in Health and Social Care or equivalent* - It is the applicant’s responsibility to demonstrate how their qualification is equivalent

Skills Needed

About The Company

Founded in 1995, Positive Futures has spent 30 years supporting people with learning disabilities, acquired brain injury and autism to live full, meaningful lives as valued members of their communities across Northern Ireland.

At Positive Futures, we foster a culture of respect, innovation and empowerment. We believe in putting people first—both those we support and our staff. We create environments where colleagues feel valued, where ideas for improvement are welcomed, and where continuous learning is encouraged. We support staff to grow professionally and personally, and we emphasise collaboration, listening and trust. Working with us means being part of a team that genuinely cares, is proactive in shaping futures and embraces the possibility in every situation.

With services and teams located across Northern Ireland, we continue to work alongside individuals, families and communities to create opportunities, break down barriers and transform lives.

Company Culture

Our Values

P eople First -Our people are at the heart of everything we do

O pportunities - We seek out opportunities that enrich lives and empower people

S ustainability - We strive for positive social, economic and environmental benefits for now and in the future

I nnovation - We embrace creativity and continuous learning to reimagine and refine our unique person-centred support.

T enacious - We don't give up - we believe in making the impossible, possible

I nclusion - Our staff and people we support are our strength, we listen and learn together

V alue for Money - Delivering impactful, life changing results with efficiency and integrity

E xpertise - We look beyond limitations in our pursuit of excellence

Company Benefits

Our Staff and people we support are our strength and our people are at the heart of everything we do, those are not just our values it's who we are.

Working at Positive Futures means doing work that matters - and being supported by people who genuinely care about your growth and wellbeing. We want you to feel valued, encouraged and set up to thrive, both in and outside of your role. That’s why our benefits are built around one simple idea: when you’re supported, you can make an even bigger difference to the people we support.

Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Referral bonus, Competitive salary, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Work With Charities, Social Opportunities, Annual performance review, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Bereavement leave

Salary

£26,138.00 - £28,188.00 per year