Drives and PLC Technical and Application Support Engineer
£18.1 - £20.8 per hourEstimated
Full-time
At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to:
Technical Support Team Leader __ In this role, you will have the opportunity to provide technical and application support to partners, customers and the sales organisation. You will contribute to customer satisfaction, delivering a superior customer experience being part of the Technical & Applications Support team within the Technical function for the UK drives business. This role supports the sales organisation by adapting the drives portfolio and technology with customer applications to meet specific requirements. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. What's in it for you? We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. Work model: hybrid Your Role and Responsibilities In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.
Technical Support Team Leader __ In this role, you will have the opportunity to provide technical and application support to partners, customers and the sales organisation. You will contribute to customer satisfaction, delivering a superior customer experience being part of the Technical & Applications Support team within the Technical function for the UK drives business. This role supports the sales organisation by adapting the drives portfolio and technology with customer applications to meet specific requirements. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. What's in it for you? We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. Work model: hybrid Your Role and Responsibilities In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.
- Provides technical support to partners, customers and colleagues on the ABB drives portfolio
- Displays a clear sense of urgency towards customer enquiries and the delivery of technical and applications support
- Supports in the delivery and implementation of the most technically appropriate and value-added solutions for relevant customers and applications
- Works with experts to stay updated on new product features and customer and market requirements
- Collaborates with the drives factories, OEM hubs and relevant support functions
- Conducts product demonstrations and presentations to showcase the value and benefits of the ABB drives portfolio
- Provides project support, on-site support, assistance and maintenance and delivery of technical training
- Complies with ABB Integrity and ethics programs and completes relevant training
- Strong customer focus and problem-solving skills
- Experience in Technical and application support, working in OEM markets and related customer applications Motion control / servo experience preferable
- Ability to communicate and collaborate effectively across the local business, factory teams and supporting functions
- Qualifications in electrical engineering or related discipline preferred
- Knowledge and proven experience in variable speed drive systems
- several years proven background in Drives and PLC technical and application support
- Passionate about technology, innovation, sustainability and energy efficiency
- Holder of a full UK driving licence
- Competitive salary
- 25 days annual leave plus bank holidays
- Competitive contributory pension scheme
- Life assurance
- Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
- Internal mobility opportunities, mentorships & access to projects globally
- Employee Assistance Programme
- Generous employee referral scheme
- Hybrid
- Private medical cover
- Generous bonus scheme
Vacancy posted 19 days ago
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