Summer Enrolment Assistants

About the role:We are looking for temporary Summer Enrolment Assistants to support our Admissions teams across the summer, the busiest part of the academic year.As the first point of contact for new learners, you'll be welcoming and guiding them through each stage of the enrolment process - whether face-to-face or by email. You’ll offer clear, friendly support to help them complete online forms, answering questions about courses, and providing guidance on key steps such as right-to-study checks and bursary applications.Once students have started their enrolment you'll move into the administrative side of the process, accurately reviewing and processing their information using our internal systems. This part of the role requires attention to detail, a good understanding of college policies and procedures, and the ability to manage tasks efficiently and independently.You’ll be part of a well-established and approachable team that works collaboratively to ensure all students receive an excellent experience from start to finish. These opportunities are on a casual basis from the end of July until mid-September, to support our main student enrolment period, and will average 35 hours per week which may include some scheduled Saturday mornings.Training will be provided to help you build the knowledge needed to support students confidently and carry out the administrative elements of the role to a high standard. Training will take place from the 27th of July 2026, and attendance will be mandatory.Key responsibilities include:Welcoming and supporting students through their full enrolment journeyAssisting with online enrolment and ensuring all required documents are completed correctlyCarrying out ID and eligibility checks, including right-to-study verificationProviding accurate information about bursaries and support availableProcessing enrolment data using internal systems with accuracy and careWorking closely with other teams to resolve queries and ensure a smooth student experienceScanning and uploading documentsPrinting lanyard cardsThis is a great opportunity to join a welcoming team in a role where your work truly makes a difference. If you enjoy working with people, have a strong sense of responsibility, and are keen to be part of a vibrant student-focused environment then we’d love to hear from you.Roles are available at each of our Surrey campuses; Guildford College, Farnham College, Merrist Wood College. In-person interviews will take place during early June 2026.Please note that initial training may take place at the Guildford College even for staff working at Farnham or Merrist Wood.What do you need to be successful as an Enrolment Assistant at Activate Learning?You will have a positive mindset and a commitment to providing excellent customer service.Strong personal organisation and communication skills are required for this role. IT skills are essential, along with the ability to use Microsoft Office applications. Ideal candidates will also have a familiarity with CRM systems or other systems involved in student recruitment, and experience working with data.This is a fast-paced environment, and as a team, we will handle a large volume of enquiries. We are looking for candidates who are self-motivated, have a flexible approach and good team working, with a proactive attitude to problem solving and the ability to work to deadlines.Who we are:Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.Together, we will bring out the best version of yourself.Why work with the Activate Learning Group?Activate Learning Group Employee Benefits:Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeing.Company benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team.Teaching Support: Tailored induction and development programs for teaching staff.Pension Schemes: Teacher and Local Government pension schemes for Activate Learning staff.Generous Annual Leave: Up to 6 weeks paid leave.Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.For a comprehensive list of all of our benefits please visit our work-with-us/wellbeing-and-benefits pageApplicants should apply at the earliest opportunity, closed vacancies will prevent application form submission.Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts.Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage please contact the talent team directly.Note: Some positions may require a legally mandated health surveillance check for exposure to hazardous conditions.Recruitment agencies who submit unsolicited CVs to any partner or employee at Activate Learning, have no authority to enter into an arrangement. Recruitment agencies engaging with Activate Learning Talent Team will be on our PSL.