As a Debt Customer Service Advisor you will be having consultative conversations with businesses to enable to help and support with any arrears they have in place.
You will be taking payments and setting up suitable payment plans providing excellent support and guidance and ensure recovery targets and service level agreements are met. The role will be corresponding with customers mainly over the telephone there will be emails too alongside administrative duties and as the role progresses will be involved with other responsibilities within the team. The position will also be supporting the off shore team with any customer service queries making sure they are resolved as soon as possible for the client.Vacancy posted more than 2 months ago
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