Safety Team Member Make a difference, night after night Location: London Camden Contract Type: Permanent Working hours: 31.5 hours per week working 3 days out of 7 between the hours of 10pm and 7am. Weekends will be required on a rota basis. Salary: £26,571.76 + bonus + benefits As a Student Safety Team Member, you`ll play a key part in keeping our students and buildings safe, comfortable, and welcoming throughout the night. You`ll be the reassuring presence that helps students feel supported, cared for, and at home. You`ll work closely with Student Safety Team Leader and your peers across the cluster, making a real impact every day. Every shift brings something different ?" from doing safety patrols and updating Excel handovers, to responding to emails or supporting a student who needs help in the early hours. It`s a role where you`ll stay calm under pressure, connect with people, and make a real difference every night. Your impact Responsibilities Whilst no two nights are the same at Unite Students, here`s a flavour of what you`ll be responsible for in this role:
- Be a friendly face and first point of contact for students who need support or reassurance overnight.
- Keep our buildings and everyone in them safe, responding calmly to incidents or emergencies such as fire alarms, noise complaints, or maintenance issues.
- Help students feel welcome, respected, and cared for - always treating everyone with empathy and professionalism.
- Work closely with day and night teams to ensure seamless service and handovers.
- Take pride in maintaining tidy, safe, and well-kept spaces.
- Support with wellbeing or welfare matters, noticing when something isn`t right and taking action to help.
- Be a brand ambassador, living our CARE principles: Connect, Act, Respect, and Encourage.
- Enjoy connecting with people and creating a safe, inclusive environment,
- Stay composed and confident when faced with unexpected challenges,
- Take pride in doing what`s right and supporting others
- Preferred, have experience in a customer service role or residential environment - though this isn`t essential. What matters most is your ability to connect with people and create a safe, welcoming atmosphere
- A performance-related bonus paid twice a year
- 25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and ear up to 5 additional days for long service (FTE equivalent)
- A generous pension scheme where contributions between 4% and 11% depending on how much you save
- Life assurance worth 4 times your salary
- Share save scheme giving you access to purchase Unite Students shares at a discounted rate
- Enhanced Family Leave - including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Medicash (Health Cash Plan) - access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
- An Employee Assistance Programme (EAP) to ensure that you`re supported as much as possible when you need it
- Free volunteering day per year to make a difference!
- Access to our online platform that provides access to a range of retail and hospitality services at a discounted premium
Vacancy posted 4 days ago
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