Installation Manager (Gas)

Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future

Role Overview:

Undertake effective delivery, management, and compliance of gas installation programmes across the housing association / client contracts. This includes leading the domestic installation team, overseeing a full installs team, new installations, replacements, upgrades, and major works to ensure they are completed safely, on time, within budget, and in full compliance with statutory and regulatory requirements.

Key Responsibilities:

• Manage the end-to-end delivery of gas installation programmes, including boiler replacements, heating upgrades, and associated works

• Oversee contractors and in-house teams to ensure works meet agreed specifications, quality standards, and timescales

• Ensure installations are delivered in line with budgets and programme targets, identifying risks and implementing mitigation measures

• Coordinate installation works with residents, internal teams, and external stakeholders to minimise disruption

• Ensure full compliance with all relevant gas safety legislation, regulations, and standards (including Gas Safety Regulations and Health & Safety requirements).

• Monitor and audit gas installation works to ensure high standards of workmanship and regulatory compliance

• Ensure accurate certification, records, and asset data are completed and maintained

• Manage contracts and service level agreements with installation contractors and monitor contractor performance through KPIs, inspections, audits, and resident feedback

• Challenge poor performance and drive continuous improvement and value for money

• Produce regular performance, financial, and compliance reports for senior management

• Use data and insights to improve programme delivery, efficiency, and resident outcomes

• Systematically identify and deliver continuous improvement / cost savings

Skills & Experience

• Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential) 

• Full UK driving licence (essential)

• Proven experience managing gas installation programmes within social housing, local authority, or a regulated housing environment (essential)

• Strong knowledge of gas safety legislation, compliance, and best practice

• Experience managing contractors and budgets

• Ability to interpret technical specifications and drawings

• Excellent organisational, communication, and stakeholder management skills

• Strong problem-solving skills and the ability to manage competing priorities

What we offer?

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• £48,175 per annum

• Company vehicle and fuel card supplied

• Uniform, PPE & mobile device supplied

• Contributory pension scheme

• Life assurance

• 20 days + Bank holidays (service based increasing holiday scheme)

• Enhanced maternity, paternity, adoption leave and other family friendly policies

• Sureserve Benefits Hub, accessing over 1000 retail discounts

• Virtual GP service, available for employees and immediate family

• Employee Assistance Programme (EAP)

• Bike2Work Scheme

• EV Car Scheme

• Employee engagement events and “Employee Voice” programmes

• Strong opportunities for career growth and development

• “Sureserve Legends” – celebrating the fantastic ways in which our employees live our values

Committed to Diversity & Inclusion

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.

Reasonable Adjustments

As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact View email address on careers.sureservegroup.co.uk.

Pre Employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.