Client Manager - Commercial

ABOUT WF RISK GROUP

Our Group is an award-winning, independent, family-owned, and run, and has been operating for over 45 years. It encompasses Willis Insurance & Risk Management, Kennett Insurance Brokers, Kennett Insurance Brokers Ireland DAC, Arden Insurance Brokers and Generations Underwriting Management 

We provide services including Insurance, Risk Management and Health & Safety Consultancy, Employment Services and HR Consultancy, Employee Benefits, Wealth Management and Accident Investigations Services. our unique blend of experience, insight and ingenuity has helped us to establish our reputation for fully understanding various industry sectors in commercial business. Our client-focused approach allows us to simplify risks to deliver bespoke risk management programmes and peace of mind for our clients.

DEVELOP YOUR CAREER WITH US

The WF Risk Group has experienced significant expansion over the last four years, with several acquisitions, a staff headcount doubling, and a rebrand. We have ambitious plans to continue along this growth trajectory and we are interested in hearing from talented and innovative individuals to join our dynamic teams.

As Corporate Chartered Insurance Brokers, we actively encourage all employees to pursue learning and development opportunities by providing CII Membership, study support material as well as study leave, and a financial bonus upon successful completion of CII qualifications. We encourage knowledge sharing and have developed a coaching culture where knowledge is cascaded, ensuring everyone has an opportunity to benefit from the experience and expertise within our team.

Is the next step in your career to move into an established organisation known for excellent service standards? 

THE PACKAGE

We value the needs of our employees. As such, our team is offered a competitive salary and extensive benefits package including 25 days annual leave in addition to all public and bank holidays, private medical insurance, health cash plan, employer pension contributions, occupational sick pay, income protection insurance, and group life assurance. Other perks include frequent social events, training support and professional membership & subscription support, employee discounts, and incentive schemes. 

THE OPPORTUNITY

We have opportunities available for a Client Manager in our Commercial Insurance team. Working with us as a Client Manager will give you the opportunity to demonstrate your skills by building and maintaining strong relationships with clients across a wide range of industry sectors.

About The Role

On a daily basis you will showcase your skills and knowledge by:

• proactively managing valued client and insurer relationships.
• negotiating, placing, and reporting to clients at renewal mid-term and new business stages.
• ensuring adequacy and appropriateness of cover.
• managing personal workloads and meeting deadlines.
• keeping accurate client records and files at all times, including timely inputting of all client data into our bespoke system.
• providing clients with high-quality policy documentation in accordance with FCA regulations.
• building good working relationships with internal departments and colleagues
• responding to client queries, including changes in cover and risk, in a professional and timely manner
• ensuring that Company procedures, excellent client service standards, and compliance regulations are adhered to and maintained.
• contributing to the achievement of team and business objectives by generating sales, identifying gaps, up-selling and cross-selling.

THE IDEAL CANDIDATES

Essential Criteria

Our next Client Managers should have a minimum of 3-5 years of commercial broking experience, with good all-around Commercial insurance experience and technical knowledge across a range of classes of insurance products.

• enthusiastic client-focused approach;
• ability to develop strong client and insurer relationships.
• ability to support colleagues in a close team environment;
• strong working knowledge and understanding of most commercial classes of business and associated insurance products.
• keen attention to detail and the ability to prepare high-quality documentation;
• highly organised with strong administrative skills;
• IT proficient; (Acturis experience desirable) 
• high level of motivation and resilience with a proactive attitude.

Desirable Criteria

• In possession of or working towards Cert CII
• Experience working with Financial Line Insurance products

DATA PROTECTION

WF Risk Group is committed to protecting the privacy and security of your personal information. Our Privacy Notice, detailing how we collect and use personal information about you as a job applicant, in accordance with the General Data Protection Regulation (GDPR), is available on our Company Website.

Required Criteria

• minimum of 3 years of commercial broking experience
• good all-around Commercial insurance experience
• technical knowledge across a range of classes of insurance products

Desired Criteria

• Acturis experience
• In possession of or working towards Cert CII
• Experience working with Financial Line Insurance products

Skills Needed

About The Company

WF Risk Group have experienced significant expansion over the last four years, with several acquisitions, staff headcount doubling and a rebrand.

We have ambitious plans to continue along this growth trajectory and we are interested in hearing from talented and innovative individuals to join our dynamic teams.

Company Culture

At WF Risk Group, we believe that insurance is about more than just policies — it’s about people. That’s why we’ve built a workplace where collaboration, purpose, and wellbeing come first. What Makes Our Culture Special?

· People First, Always

We value people over process. Whether it’s our clients or colleagues, we listen, care, and act with empathy. We are committed to helping our people thrive at work and beyond.

· Diversity Makes Us Stronger

We’re proud to foster an inclusive environment where everyone is welcome and respected. We celebrate different backgrounds, voices, and ideas.

· Doing the Right Thing

Integrity is at the heart of what we do. We stand by our clients and our teams — even when it’s hard. Trust isn’t just earned; it’s protected.

· Growth That Matters

We support continuous learning through training, mentoring, and clear development paths. Whether you’re just starting or looking to take the next step on your career journey, your growth matters to us.

· Giving Back

We believe in giving back to the communities we serve. Our people regularly volunteer, fundraise, and support local causes, and we match their efforts pound for pound.

Company Benefits

Along with exciting opportunities for career progression, we can offer a highly competitive salary, 25 days paid leave in addition to statutory holidays, private medical insurance, an award-winning certification programme, professional development funding, pension contributions, death in service benefits, cycle2work scheme, social events and much more.

Health insurance, Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Tuition reimbursement, Employee discounts, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Life insurance, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Monthly Team Lunches, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Bereavement leave

Salary

Not disclosed