Transport Planner

Brook Street Recruitment is delighted to be working with our client in Lisburn to recruit a Transport Planner to join their growing team.

Key Responsibilities

• Plan and allocate deliveries in the most efficient and cost-effective manner.
• Schedule and assign work to drivers, confirming delivery and booking dates.
• Ensure customer delivery requirements are met and service levels maintained.
• Build and maintain strong relationships with drivers, customers, and internal teams.
• Produce delivery schedules, reports, and operational documentation.
• Liaise with Customer Services and Sales teams to manage delivery expectations and resolve issues proactively.
• Verify order information before scheduling deliveries.
• Manage workload effectively while handling customer enquiries across multiple communication channels.
• Maintain accurate records and provide information as required.
• Meet performance targets, deadlines, and service standards.
• Identify opportunities to improve operational efficiency and customer service.
• Uphold company values and deliver excellent customer care at all times.

Criteria

• Previous experience as a Transport Planner or within a similar logistics environment.
• Strong understanding of transport-related IT systems.
• Good geographical knowledge of Northern Ireland, Great Britain, and the Republic of Ireland.
• Excellent planning, analytical, and problem-solving skills.
• Ability to identify and drive operational improvements.
• Strong communication skills with the ability to work effectively across all business levels.
• Able to perform well under pressure and manage competing priorities.

Benefits

• Full-time, permanent position.
• Monday to Friday, 11:00am to 8:00pm.
• Salary: £33,000 - £37,000 DOE .
• Additional annual leave based on service.
• 5% matched pension contribution.
• Life assurance/death in service benefit.
• Employee Assistance Programme (EAP).
• Free gym membership.
• Certified training courses.
• Career development and progression opportunities.
• Additional company benefits.

To apply, please submit your CV via the apply link.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.