Content Adaptation Manager – HIRING ASAP Start Date: ASAP
Duration: 12 Months
Location: London office – once per week
Rate: £250 - £350 per day inside IR353 - 5 Must Haves
Duration: 12 Months
Location: London office – once per week
Rate: £250 - £350 per day inside IR353 - 5 Must Haves
- Experience as brand manager in pharmaceutical company
- Firm understanding of the regulatory environment in marketing promotional content to HCPs
- Demonstrated strong skills in oral and written communication, project management
- Highly collaborative, ability to interact and partner with Agencies of choice
- Fluent English
- French speaker preferable
- Able to manage multiple and complex processes at the same time
- Embraces a collaborative approach; thrives working closely with stakeholders to make sure their needs are addressed and delivered on time
- Able to manage a complexity, tasks, and interdependencies within timelines
- Well organized & proactive to make sure things progress according to the plan
- Work with Cx Engagement & Activation Director and Agency to understand a customer journey and content plan to work with Agency on creative adaptation of centrally delivered assets – this can mean existing content adaptation or/and creation of channel specific content from scratch based on Cx Strategy & Design Master Asset story.
- Brief Content Hub Production Team on content production and manage the rounds of changes with Asset Owner
- Support adaptation of above market content to local label requirements to ensure content is compliant and ready for execution in markets
- Support content tracking management and demand forecasting and prioritization process with Content Hub to ensure timely executions
- Work together with Content Hub and Cx Activation Director to agree on engagement plan delivery via localization
- Novartis’ ambition is to be a recognized leader in customer experience and engagement.
- The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions.
- This role is part of the Customer Experience, Content & Partnerships Excellence team of the CE&E, IMI organization - a team of innovative, passionate talent focused on designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centred design.
- The Content Adaptation Manager role will work closely with Agency of choice to deliver quality creative adaptations of centrally created content (driven by CX Strategy& Design team) based on a clear input coming from CX Engagement & Channels team members who will work with countries on Engagement Plan per brand.
- The Content Adaptation Manager will be also in charge of a process on the line between CX Engagement & Channel Team and Content Hub Production team, making sure the briefs are received, uploaded to Fuse and managed with clear understanding on the localization ask.
- Firm understanding of the regulatory environment in marketing to HCPs
- Demonstrated strong skills in oral and written communication, project management
- Highly collaborative, ability to interact and partner with Agencies of choice
Vacancy posted 2 days ago
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