Customer Service Advisor
Temporary, Full-time
Customer Service Advisor, Dundee
Dundee
Temporary to Permanent
13.97 - 32.55 per hour, depending on shift days and times
Part Time 25 hours, with a variety of shifts available
We are looking for calm, confident and caring Customer Service Advisors to join a busy Voice Services team in Dundee. This is a safety critical call handling role where you will be the first point of contact for people calling 999, helping to quickly understand the nature of the call and connect callers to the correct emergency service. You will follow structured processes, remain focused under pressure and communicate clearly in challenging situations.
Key Responsibilities:
✅Handle emergency calls calmly, professionally and efficiently.
✅Follow 999 procedures and connect callers to the appropriate emergency authority when required.
✅Actively listen and respond quickly as calls progress.
✅Remain focused, calm and free from distractions when handling sensitive or distressing calls.
✅Use strong communication, active listening and IT skills while working under pressure.
✅Complete 4 weeks of full-time paid training before moving to your agreed shift rota.
For more information or to apply, email me at
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Service Advisor in Dundee vacancy
£26.12k per annum
...Shift Pattern: Full Time Start date: 02.11.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people... ...in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going...SuggestedFull-timeBank staffShift work£26.12k - £26.74k per annum
...Customer Service Advisor 2026-08-24T00:00:00 Location: Newport-On-Tay, north east Scotland, GB Contract: Any Application Deadline: 2026-09-23T05:00:06.633 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months Online...SuggestedPermanentFull-timeImmediate startRemoteWork from home£25.68k per annum
...Receptionist/Administrative Worker (35 hours per week) to provide a welcoming reception service and administrative support to learners, members, volunteers and visitors. The role includes customer service, administration, data management, financial administration, facilities...SuggestedHourly payPermanentFull-timeFixed-term contract- ...running of the store throughout the festive season. Whether serving customers at the till, replenishing stock or helping to create inspiring... ...shopping environment. · Deliver warm, friendly customer service and operate the tills, ensuring every customer enjoys a memorable...SuggestedTemporaryPart-timeFixed-term contractSeasonalFlexible hoursRotating shiftsWeekend workDay shiftAfternoon shift
- £14 - £16.2 per hourEstimated...Main Duties Liaise with Local Authority for referrals of participants. Interview participants to assess suitability for the service and action decision made. Assess support needs and risk and compiling these into comprehensive support plans and risk assessment in...SuggestedFull-timeTemporaryOn-siteShift workNight shiftDay shift
- £15.4 - £17.7 per hourEstimated...for a Housing Officer to join our Homes Team within our Pinnacle Service Families division to deliver a mobile patch-based housing... ...candidate will bring proven experience in housing management or a customer-focused operational environment, with a genuine commitment to delivering...Full-timeFlexible hours
- ...the leading independent builders’ merchant in the UK. Working in our showroom in Dundee, you will bring a passion for design and customer service; a driving licence is preferred. Duties and Responsibilities Guide customers through the full bathroom design and sales process...Day shift
- ...across the UK, helping local businesses serve customers online and grow their business.. Our... ..., Marketing and Growth teams. Our Advisors are the first point of contact when our... ...isn't essential: E-commerce • helpdesk/service desk • CRM systems • order management • payments...On-siteShift workRotating shiftsAfternoon shift
£26.7k - £28.99k per annum
...Specialist Surgery Division at Ninewells Hospital. We are looking for an individual to provide an efficient reception and administrative service within the Plastic Surgery Department. Applicants should possess excellent communication and interpersonal skills along with a...PermanentSkilled worker visaOn-siteMonday to FridayNight shift£26.7k - £28.99k per annum
...systems. You will also be expected to communicate effectively with patients, clinicians, and colleagues, ensuring a smooth and efficient service. Additionally, you will assist with stock control and ordering supplies—training will be provided if needed. We are looking for...PermanentSkilled worker visaShift workNight shift- ...and requests are met without a hitch. Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable. A people person with a knack for making connections and creating memorable guest experiences. Great...PermanentPart-timeFlexible hours
£27k per annum
...luxury travel agency goes the extra mile to delight each and every customer and want you to be part of their team today! This successful... ...consultants Product training Offering a cutting edge customer service Building relationships with customers Participating in...£43.23k - £52.68k per annum
...recruit a Systems Support Specialist to join the Clinical Engineering Service, supporting the safe, effective and resilient operation of... ...within project environments and the ability to provide reliable, customer-focused technical support. The successful candidate will be...PermanentNight shift£8.28 - £12.71 per hour
...Autumn/Winter and help us deliver an incredible experience for our customers. Contracts range from a few days to several months, depending on... .... On the sales floor, you’ll: Deliver fast, friendly service and help customers find what they need Keep the sales floor well...Winter workLong-term contractTemporaryPart-timeFixed-term contractSeasonalSkilled worker visaMonday to ThursdayFlexible hoursShift workWeekend work2 days/week1 day/week£13.1 per hour
...Customer Advisor Location: Dundee Angus ~£13.10 per hour ~ Permanent ~ Part-time 6 hours ago Overview: Customer... ...in paint-mixing and cutting timber, but truly great customer service will be your main aim. What we need Happy to help, eager...Hourly payPermanentPart-timeFlexible hoursShift workRotating shiftsAfternoon shift- ...You'll Do Greet and engage every customer with confidence and warmth, delivering a... ...application and support beauty consultations or services where applicable. Bring brand... ...the face of the beauty floor, the trusted advisor, the reason customers return. From a first...PermanentPart-time
- ...to wear in-store from our top-fashion ranges Funky, on-trend customers Bright, warm store Easy to explain product Oh, and a generous... ...Sell with great customer experience Conduct our Piercing service Replenish sold stock on the move Manage the register...Hourly payPart-time
- £12.4 - £14.3 per hourEstimatedWe're Popeyes UK&I, a Times Top 100 ranked company, great place to work and Happiest Place to work, and we're building the most loved chicken brand in the country and that's where you come in! Are you ready to bring energy, serve up smiles, and be part of something exciting...Long-term contractFull-timeFlexible hoursShift work
£12.93 per hour
...to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops. Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement &...Hourly payImmediate startFlexible hoursShift work£10.95 - £12.81 per hour
...benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out... ...As one of our retail assistants you will: - Make all of our customers feel welcome with a friendly smile and simple hello. - Help...Hourly payPermanentFull-time5 days/weekFlexible hoursShift workRotating shifts£8 - £12.71 per hour
...committed to delivering innovative and trend-setting products to our customers, with a strong focus on digital transformation and data-driven... ...we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us...Hourly payFull-timeImmediate startFlexible hoursRotating shiftsWeekend workAfternoon shift£10 - £12.21 per hour
...differentiate from others by having a mission to create an awesome customer experience, highest store standards and unrivalled local... ...standards and, most importantly, delivering the best possible customer service. We're looking for outstanding colleagues that don't shy away...Hourly payWeekly payPart-timeOn-siteImmediate startFlexible hoursWeekend workAfternoon shiftEarly shift£13.58 per hour
...Site Role Bayne’s the Family Bakers is looking for a flexible, customer-focused Mobile Senior Sales Assistant to support shops across... ...shortages, helping our shops continue to deliver excellent customer service and high operational standards. You will be given various...Hourly payFull-timeFlexible hoursShift work£26.53k per annum
...We pride ourselves on amazing our customers and encourage creativity with your day to day tasks including digital printing, making canvas... ...required as we provide extensive training in all of our skills, service and management. Joining the Timpson group gives excellent progression...40 hours/weekMAX SPIELMANN
Dundee8 days ago- ...real difference every day. What you'll be doing Welcoming customers and helping them find the right products for their individual... ...solutions with confidence while delivering outstanding customer service. Keeping shelves fully stocked and merchandising displays to...Full-timeTemporary
£8.81 - £13.04 per hour
...As a Sales Advisor, it is your role to create an outstanding customer experience and grow sales. Assisting with the daily operational running of the store, you are... ...Will Do: · You will greet customers and give great service by listening to their needs · We're proud to be...PermanentFull-timeApprenticeshipFlexible hoursRotating shifts- £30.6 - £35.6 per hourEstimated...a Corporate Tax Manager in Dundee. This role involves managing a diverse portfolio of corporate tax clients, providing tax advisory services, and mentoring junior team members. Ideal candidates will have UK corporate tax experience, relevant professional qualifications, and...PermanentFull-time
£26.12k per annum
...Shift Pattern: Full Time Start date: 02.11.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people... ...in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going...Full-timeBank staffShift work- £16.1 - £18.5 per hourEstimated...relevant experience of working in an office environment. Responsibilities You will provide an efficient and effective Business Support Service, including workload distribution, reception, making full use of digital systems and software. As part of the Business Support Service...PermanentFull-timeHybrid workingOn-site
£12.71 per hour
...responsible for creating an efficient & welcoming environment engaging and “wowing” our customers and producing great quality Pret food. Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity. Key...Part-timeImmediate startShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Advisor. Be the first to apply!
Related searches
- technical customer service advisor Dundee
- customer service agent Dundee
- customer experience specialist Dundee
- customer success representative Dundee
- customer service representative Dundee
- customer service assistant Dundee
- customer relations officer Dundee
- customer service advisor o2 Dundee
- customer service adviser Dundee
- part time customer service advisor Dundee