Head of Unpaid Work - Surrey & Sussex - Fixed Term (Ref: 22982)

This position is based at NMS Arun Civic Centre, BN17 5NA, NMS Midtown House, RH10 1BW, NMS Tower House, RH1 1RT, NPS 47 GRAND PARADE BRIGHTON, BN2 9QA, NPS COLLEGE HOUSE GUILDFORD, GU1 4RS, NPS COMUNITY SUPERVISION EASTBOURNE, BN21 1DD, NPS CROZIER HOUSE ST LEONARDS, TN38 0ET, NPS SWAN HOUSE STAINES, TW18 1AJ, NPS WORTHING PROBATION OFFICE WORTHING, BN11 2BE

Job Summary

Please refer to Job Description

Overview of the job

The Head of Unpaid Work leads the delivery of Unpaid Work service delivery, including sentence management for standalone Unpaid Work cohort, for an allocated geographical area of operations within the region. and

They will support the Head of NPS Interventions by providing, dedicated leadership and management for Unpaid Work.

Summary

The post holder will provide management with responsibility for resources and the strategic and operational direction, for an allocated geographical area of operations within the region.

Provision of quality sentence management for Service Users within the Unpaid Work Cohort to support achieving outcomes on reducing reoffending.

Provision of a demand led quality service delivery for all Service Users subject to Unpaid Work requirements, which provides a pro-social environment that promotes compliance and achieves positive outcomes for beneficiary organisations and local communities

Improves performance and quality of Unpaid Work delivery on a continuous basis to ensure service is responsive to the needs of Service Users and the wider business.

Develop and maintain effective relationships with stakeholders and partners to coordinate delivery, meet statutory responsibilities and reduce reoffending.

Responsibilities, Activities & Duties

• Lead management and planning of resources across the geographic area of responsibility to ensure the most efficient means of service delivery are deployed, effectively aligning resources to demand
• Identify service requirements and ensure the appropriate range of placements are in place for identified needs, risk categories and protected characteristics and used appropriately
• Oversee robust placement and beneficiary management, including development and implementation of individual, local and national placement contracts.
• Design and lead assurance of operational performance and quality, leading improvements or decommissioning of placements where necessary.
• Lead engagement with local stakeholders to influence plans/strategies, improve local services, source placements and create opportunities for innovative solutions.
• Secure income generation opportunities and make reinvestment decisions in line with priorities
• Ensure all operational and sentence management Unpaid Work staff are trained to relevant and appropriate level.
• Manage Unpaid Work resources budget for geographic area of responsibility and, where required, the authorisation of expenditure.
• Ensure alignment and adherence with sentence management policy and practices.
• Ensure that all Unpaid Work operations meet health and safety requirements, supported by a culture that protects employees, service users, beneficiaries and public at all times.
• Ensure appropriate quality and assurance processes are in place to support standalone Unpaid Work sentence management delivery.
• Ensure all aspects of the business adhere to legal and organisational requirements such as diversity and inclusion and data protection, including, where appropriate with stakeholders.
• Seek, monitor and analyse data, including from service users and beneficiaries, to inform continuous improvement of services.
• Facilitate external scrutiny through Operational and System Assurance Group and HMI Probation, and responding to recommendations.
• Promote Unpaid Work externally to sentencers, community and statutory organisations, media and the public to increase visibility.
• Promote Unpaid Work internally as a credible intervention for both punishment and rehabilitation.
• Oversee staff grievance, capability and disciplinary investigations and seek prompt resolution where appropriate.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Responsibilities, Activities & Duties

• Lead management and planning of resources across the geographic area of responsibility to ensure the most efficient means of service delivery are deployed, effectively aligning resources to demand
• Identify service requirements and ensure the appropriate range of placements are in place for identified needs, risk categories and protected characteristics and used appropriately
• Oversee robust placement and beneficiary management, including development and implementation of individual, local and national placement contracts.
• Design and lead assurance of operational performance and quality, leading improvements or decommissioning of placements where necessary.
• Lead engagement with local stakeholders to influence plans/strategies, improve local services, source placements and create opportunities for innovative solutions.
• Secure income generation opportunities and make reinvestment decisions in line with priorities
• Ensure all operational and sentence management Unpaid Work staff are trained to relevant and appropriate level.
• Manage Unpaid Work resources budget for geographic area of responsibility and, where required, the authorisation of expenditure.
• Ensure alignment and adherence with sentence management policy and practices.
• Ensure that all Unpaid Work operations meet health and safety requirements, supported by a culture that protects employees, service users, beneficiaries and public at all times.
• Ensure appropriate quality and assurance processes are in place to support standalone Unpaid Work sentence management delivery.
• Ensure all aspects of the business adhere to legal and organisational requirements such as diversity and inclusion and data protection, including, where appropriate with stakeholders.
• Seek, monitor and analyse data, including from service users and beneficiaries, to inform continuous improvement of services.
• Facilitate external scrutiny through Operational and System Assurance Group and HMI Probation, and responding to recommendations.
• Promote Unpaid Work externally to sentencers, community and statutory organisations, media and the public to increase visibility.
• Promote Unpaid Work internally as a credible intervention for both punishment and rehabilitation.
• Oversee staff grievance, capability and disciplinary investigations and seek prompt resolution where appropriate.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Person specification

Please Refer To Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Leadership
• Making Effective Decisions
• Delivering at Pace
• Changing and Improving
• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

• Level 5 qualification in a relevant subject (e.g. management) or significant equivalent professional experience.
• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: the MOJ

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

the MOJ

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

Security

Successful candidates must undergo an enhanced (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo an enhanced (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : SSCL Recruitment Enquiries Team
• Email : ***email_hidden***
• Telephone : View phone number on uk.workus.org

Recruitment team

• Email : ***email_hidden***

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (View email address on uk.workus.org) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: